In the last few minutes, thousands of people from different countries have begun to report the WhatsApp, Instagram and Facebook crash. Through Down Detector it is possible to verify that, indeed, the complaints of the users extend by all the world.
In the case of Instagram, they don’t even load the latest posts viewed – contrary to what happens in recent drops. For its part, the courier service shows the usual “Connecting …”while Facebook is unable to establish a connection with your DNS (domain name system).
In fact, it appears that this massive drop is due precisely to a improper BGP configuration (border gateway protocol), which creates a routing environment between Facebook servers. Basically, without BGP, DNS doesn’t work and no one can access services. The bad news is that these types of issues often require physical intervention from the hardware.
It should be mentioned that this is not the first time that WhatsApp, Instagram and Facebook have problems globally this year. On March, the three platforms were offline for approximately 40 minutes.
Perhaps the fall of Facebook and Instagram is not harmful for many people, but the issue changes with the message service. In an era where remote communication has become a daily activity, and with WhatsApp being misused to attend to this activity in the labor sector, surely millions of people have been cut off from work.
In times of apocalypse, of course, Twitter becomes the main lifeline of humanity. A good part of the reports and complaints of the users are shared through this social network, which is usually left standing when the other giants are in the middle of the chaos.
In fact, WhatsApp took advantage of its Twitter account to publicize that are aware of the situation: “We are aware that some people are having problems with WhatsApp at the moment. We are working to get everything back to normal and we will share an update here [Twitter] as soon as possible.”
We will continue to update this publication as we have more information about it.
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