Financial indicators
The Port of Liverpool, owner of the Liverpool and Suburbia stores, reported sales of 176,034 million pesos in 2022, an advance of 16.6% compared to 151,022 million pesos in 2021.
The operating flow was 30,687 million pesos, which represents an advance of 28.3% compared to 23,909 million in 2021.
During the year, the two department store formats that the group operates had sales growth after more than a year of operation. In Liverpool, same store sales grew 16.4%, while for Suburbia, the increase was 9%.
On November 10, Liverpool Mitikah was inaugurated in Mexico City, while it completed the opening of 15 stores under the heading of Suburbia, actions with which the company concluded the 2022 plan.
Advance the digital channel
The company, which since the pandemic has worked to strengthen its online stores, reported that the participation of its digital channel within its sales was 23.0%, the same level as in 2021.
In the last four months of 2022, digital customers increased 35% in their annual comparison. Its mobile app, Liverpool Pocket, grew 42% in active users.
During the last quarter of the year, deliveries in two days or less increased almost 40% compared to the same period of the previous year with a participation of 38%.
“These figures reflect the progress in terms of the group’s omnichannel approach,” the company said in its financial statement.
In the year-end season, 100% of the receipt and delivery of merchandise from big ticketthat is to say, of a large size such as stoves or rooms, was sent from the Arco Norte Logistics Platform (PLAN), while Phase II of this project for the construction of the warehouse is advancing. soft line.