How to recover a hacked Instagram account?
If your account has been hacked, you can request help from Instagram on this page through your device or computer: https://www.instagram.com/hacked/ . You will find the following options:
- They hacked my account
- I forgot my password
- The login code was sent to a mobile number or email that I don’t have access to
- Someone used my name, photos, or information to create a new account
- My account has been disabled
- Other
When selecting the option “my account was hacked”, you will be asked to enter your username, phone number or email. If you have multiple accounts, you can choose the one that has been hacked.
You will receive an email from security@mail.instagram.com telling you that your email address has been changed. If other information, such as your password, was also changed and you can’t change your email address again, request a login link or security code from Instagram.
Then, to confirm that the account belongs to you, follow these steps:
- On the sign-in screen, tap Get help signing in (Android) or Forgot your password? (iPhone or web browsers).
- Enter the username, email address, or phone number linked to your account, then tap Next.
- Select your email address or phone number and tap Next.
- Click the login link in the email or text message (SMS), and follow the instructions on the screen.
More tools to keep your Instagram account safe
In addition to this tool, Instagram launched new ways to prevent and solve problems on the platform.
Through automated systems, the platform removed accounts that seemed suspicious or malicious, as well as those that violated community guidelines.
They are also testing sending warnings if they suspect an account may be impersonating another, or if someone requests to follow you. According to their statement, “in the coming months we will also send warnings if an account that may be impersonating a company sends you a direct message.”
Lastly, they will also now display the blue badge for verified accounts in more places on Instagram, so users can quickly determine if the account they are interacting with is authentic. In addition to Profiles, it will now appear in stories, direct messages, and also in the feed.
