Among the benefits that businesses will have with this technology, explained Maribel Dos Santos, general director of Oracle Mexico, is the minimum latency to exploit innovations such as generative Artificial Intelligence and machine learning to grow their businesses.
The executive highlighted that this is an opportunity for SMEs that do not have access to digitalization and think that taking advantage of the uses of the cloud is expensive, since it actually represents a value for them to extend their operations.
Likewise, he said that with this new cloud region they will be able to help organizations strengthen business continuity while addressing data sovereignty and residency requirements in Mexico, providing redundancy and disaster recovery capabilities.
Personalized attention to Mexican businesses
Alcocer highlighted that with the association between both companies they seek to have customer service as the main differentiator, since Telmex’s installed capacity of service centers throughout the country allows them to serve companies, regardless of their size, 24 hours a day. hours, 365 days a year.
In this regard, in the announcement the executives highlighted that they currently have more than 600 people trained in cloud technology to provide consulting and technical pre-sales services, in order to serve any company or industry, whether public or private.
Dos Santos also mentioned that the processes will not all be the same for companies without adjusting their sizes, since they are aware that each of them needs different levels of digital transformation.
This approach is important, Alcocer pointed out, since Mexico faces a cloud services challenge, because 80% of organizations do not have a well-defined migration strategy towards this model and not all have the same requirements.
“We know that evolution occurs at a particular pace and therefore the enablement of technology corresponds to its own pace,” commented the Oracle spokesperson, who also highlighted that these actions are aimed at helping SMEs lose their fear of digitalization.