We all always want to keep in constant contact with those we love. But it may be that, due to certain technical difficulties with our device, we cannot make the video calls that we want to make so much. And you may be wondering, Why are video calls not seen on the cell phone? But do not despair, this has a solution.
That is why right here, we show you why the video calls from your cell phone are not seen, and if something happens to the camera of it and what you can do to improve this situation in the fastest and easiest way.
Why can’t I see the video calls I make on my cell phone?
Today, advances in technology allow us to stay in touch with our loved ones. Video calls can be answered automatically with just a gesture without touching the phone on certain devices.
Therefore, it can undoubtedly be very frustrating to find problems in our electronic devices, and not know the reason for these difficulties and, therefore, not know how to solve them effectively.
Knowing the root of the problems that our problem presents and, in this case, knowing why video calls are not seen on my cell phone, is much easier than some may think.
Some of the reasons why you may not be able to see video calls on your cell phone are:
- The camera of your cell phone is under the use of an application other than the one you want to use, since your phone may not allow you to use it in two applications at the same time.
- There may be a conflict between applications that is affecting the camera of your cell phone.
- A specific application is giving problems to the cell phone camera.
- Maybe you don’t have a quality Internet connection, whether it’s Wi-Fi or mobile data.
Any of these problems are totally probable in our cell phone, regardless of the brand of it. But don’t worry, all these have a solution.
Is something wrong with the camera?
If after checking your cell phone to see if it has any of the aforementioned problems, you do not find any similarity to what is described, unfortunately it may be that the problem is present in the camera of it.
The problem can derive from different accidents or internal problems in the same camera that may be affecting its performance as it normally is.
Something you can try to see if the camera is failing is trying to take a selfie. If you cannot use the front camera of your cell phone, then it is failing.
How can I make video calls show on my cell phone?
Although some may give up those video calls they want so much because of these problems, we assure you that all have a solution.
No matter what type of cell phone you have, if you want to make a video call from an Android or iPhone, you can solve these problems really easily.
Some of the things you can do to make video calls appear on your cell phone are:
- Make sure if you have a good Internet connection, if not, try to find one that does.
- Restart your own applications to make video calls, to avoid any problems with the application.
- Check if nothing is obstructing the camera, if so, remove anything that prevents it from having a good angle.
- Eliminate any application that affects the camera of your cell phone.
- If none of this works, reset the cell phone data to discard anything that might prevent the camera from working.
These are simple steps that can help you solve problems when trying to make video calls.
Don’t worry, if you can’t make video calls with Google Duo, the official Google page offers specialized help to solve problems that arise on this platform.
If despite your attempts to improve the situation of your camera and that you can see video calls on your cell phone, you cannot improve it by following the previous steps, we recommend that you visit a trusted technician who will help you repair any damage that present your camera.
We hope that the help we give you here can be very useful for you. Even another solution may be to download the Zoom Video Call App, so as not to lose contact with friends and family.