Although passengers cannot do more than remain calm and remain in their seats with their seat belts fastened, in the event of, for example, a cabin depressurization or they have to occupy the emergency exits, the instructions issued before they become vital.
Some details in these indications may vary slightly depending on the type of aircraft and the airline, but they are general concepts that are used on all flights.
Each aspect of these rules is generally detailed in a manual that is located on the back of the passenger in front, so if you have not understood something or have doubts about what the cabin staff said, you can consult .
In Mexico, the requirements for the instruments, equipment, documents and manuals that must be carried on board the aircraft are contemplated in the Official Mexican Standard (NOM) 012-SCT3-2012.
This and all regulations regarding safety manuals, operations, maintenance, among others, are regulated by the Ministry of Communications and Transportation (STC).
In addition, the Federal Consumer Protection Office (Profeco) points out that passengers have the right, among other things, to airlines providing them with information on operational safety measures. In addition, they must make available to travelers all the information related to the presentation of complaints or claims in each of the terminals in which they operate.