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The number to generate the appointment is: 55 89 32 48 27 and you only have to send the word ‘Hello’ to be attended.
‘Chatbot’ is an informative program that is based on artificial intelligence to carry out a conversation with an Internet user.
WhatsApp and SRE (Secretaría de Relaciones Exteriores) form an alliance so that users who wish to process their passport can make their appointment through this application, making the application easier.
What is WhatsApp?
The application is owned by the American company ‘Meta’, which allows you to send and receive messages using mobile data or Wi-Fi signal. This has changed the lives of thousands of users in the world thanks to its extensive technology.
WhatApp now has a number of more than two million users accessing the application; the system was created on February 24, 2009, by Jan Koum who came to the United States from Ukraine in the early 1990s.
The social network is a leader in messaging, with which it only takes a few minutes to add the number of the desired person to be able to save the contact and send them a message to start chatting.
In addition to its large reach of users, WhatApp surpasses other applications such as Facebook, Messenger and Telegram, networks that are also used to chat, manage an event or get together with friends, family and coworkers.
▶️ We improve for you! From now on, you can process the appointment for the issuance of your Mexican passport on WhatsApp.
☎️ 55 8932 – 4827Check this clip! pic.twitter.com/MZGQjtsBqB
– Foreign Relations (@SRE_mx) April 18, 2023
Now the Ministry of Foreign Affairs makes available this new operation of acquiring an appointment via WhatsApp, in order to obtain the document faster without having to queue.
According to a statement from the STE, it is allied with Meta, the company that owns WhatsApp, to reduce the waiting time of users who request their passport, since several years ago obtaining the document quickly was very difficult.
The feature is already available where any user can use the tool for free to generate their request. Interested people should send the word ‘Hello’ to the number: 55 89 32 48 27 in order to be attended by ‘Chatbot’.
It is important to note that ‘Chatbot’ is only to generate the appointment in the offices of the Ministry of Foreign Affairs since the rest of the procedure to obtain the document will not change and the payment must be made in banks or official bank accounts.
Last year the Secretariat processed around four million passports throughout the country and now with the union that it is making with WhatsApp, they seek to launch to process five million or more such documents.
It should be noted that the chat will close after five minutes and the request can only be made four times a month; The data will be verified by the platform and the system will provide you with a payment form that must be implemented in the official account.
Finally, you should not share any type of document or image related to your personal data, since only the application system will ask you to enter in text format: CURP, States where the procedure will be carried out, choice of office closest to your address, time and date. Also send documents to print and have them on hand on the day of the appointment.