“If you were affected by the provider SONY DE MÉXICO, SA DE CV, commercially known as “SONY”, and you made a purchase in its online store https://store.sony.com.mx/ During November 1, 2020, the date on which the provider announced the pre-sale of its new PlavStation 5 console with a discount of up to 30%, to be later unilaterally canceled by the provider, we invite you to join the #CollectiveAction against him”.
To join the action, it is necessary to present the documentation indicated below through any of the three options indicated:
Through the portal of collective actions
For this alternative you must enter https://acolectivas.profeco.gob.mx/encuesta.php . Click on the “Contact/Advice” tab and fill out the corresponding questionnaire and fill out the required documents, which are the following:
- Express consent form in favor of Profeco for electronic submission. It must be filled out in blue ink and above the signature must be written in handwriting “Under oath to tell the truth, I state that this is my autograph signature.”
- Valid official identification.
- Report of the facts.
- Documents with which the consumer relationship is accredited.
- Any other document related to the affectation.
- Additional format of personal data.