Sony Mexico
According to Profeco, the call for Collective Action against the provider Sony de México is addressed to the people who were affected on November 1, 2020 by the cancellation of the purchase of the PlayStation 5 console in the online store of the company.
Dell
In the case of Dell, it is invited to join the people who suffered the breach of offer of the computers “ALIENWARE 17 R4”, “ALIENWARE 15 R2”, “XPS” and “INSPIRON”, which offered from 679 pesos through from the technology website.
How to join the Collective Action
In both cases, the steps are the same:
- Fill out the express consent form.
- Fill out the personal data form.
- Account of the facts: it is a free document signed by the affected consumer, which indicates the manner, time and place in which the acts committed by the supplier occurred.
- Verification documents: everything that supports the purchase or attempted purchase of the aforementioned products. They can be payment vouchers, invoices, bank transfers, transaction confirmation emails, among others.
The forms of the Class Action against Dell Mexico are available at https://acolectivas.profeco.gob.mx/documentos/Inst_Adh_AC_Dell_Mexico.PDF while those of Sony are in the following league https://acolectivas.profeco.gob.mx/documentos/I_adh_SONY.pdf .