One of the business challenges that has made managers more difficult, and even caused the closure of businesses, is managing to satisfy users of the different products or services offered by companies. In order to meet this challenge, and not lead the companies to their closure, the processes that surround the “lean agile” they are the most important tool that every company must take care of and, above all, potentiate.
According to the 15th. “agile” reporting status, the implementation of this framework has given an increase in business visibility by 70%, gives a customer / user satisfaction of 59%, increases the achievement of objectives to 50% and increases business value by 58.
The first question: How to make the most of the lean-agile model?
To begin, it is important to know the main characteristic of this labor ecosystem. This is based on understanding that it is important to maintain an adequate recruitment model by knowing how to learn and act at the moment.
Once this objective is clear, the best way to start is to implement business models such as SCRUM. This has methodologies and frameworks that manage projects through iterative strategies that recognize teamwork, value to clients and learning about changing environments.
In order to obtain a correct result, it is essential that each area leader sets real KPIs in order to obtain greater agility and thus stand out in the market. In addition, the use of support methodologies such as Design Thinking they help generate innovative ideas to focus efforts on understanding the needs of each user, thus generating solutions that can really be adapted to the requirements.
Also, I always recommend my clients to have a “lean-agile” portfolio, this consists of the placement of products aligned to the OKR with a “Roadmap” portfolio for better management.
The second question: How to continue to obtain growth in the agility and learning of each person?
Sometimes we believe that once agility has been achieved, and we have managed to meet our objectives, it is not essential to continue preparing immediately. This is a false belief, because in order to adapt to changes, trends must be known and new knowledge must be acquired to support personal growth.
Today, there are various training opportunities that are focused on evolving the way of working within each organization.
Approach platforms used for the development of new skills, they are the key to start with an agile ecosystem with the support of different business agility courses.
With courses developed in the acquisition of an agile mind, through the representation of a way of thinking and acting “open” to different environments, it may be possible to adopt new efficiency approaches within organizations and personally.
On the other hand, learning from methods such as the kanban, approaches are promoted and knowledge is managed to make visible the current processes focused on having a constant flow of work. Even this method reduces labor resistance to change.