alexa is one of the most popular virtual assistants that currently exist. The system has its own line of products that arrive under the name of Amazon Echo, and that present native compatibility with Alexa.
If your Amazon Echo is starting to behave strangely; want to sell it or give it away, you’ll need to do a factory reset first. Anyways, this process will help you to solve possible problems that you are experimenting with your Alexa; as well as will remove all traces of your information so that others cannot access it in case you want to sell or give away the device. In addition, you can also prevent Amazon from logging all you say to Alexa.
It’s worth noting that before you can reset your product with Alexa, you’ll first need to find the exact model of your device; since the methods vary from one to another. You also have the option to reset them. from the Alexa mobile app We will show you later. This app also allows you to change the language of your virtual assistant.
How to Reset Amazon Echo, Echo Plus, and Echo Dot (1st Generation)
The devices First-gen Amazon Echo, Echo Plus, and Echo Dot they are particularly easy to reset. To return Alexa to its factory settings do the following:
- Locate the reset hole on the bottom of the device.
- With the help of a paperclip or a needle, or the famous “pinchito” of your mobile, press the hole until the light ring of the Echo turns orange and then blue.
- The light ring will turn off and then turn on. When it does, its light should be orange.
- Done, your Amazon Alexa product has been factory reset. You can choose to set it up again to associate it with your Amazon account and Wi-Fi network.
How to Reset Amazon Echo, Echo Plus, and Echo Dot (2nd Generation)
If you Amazon Echo Dot, Echo or Second generation Echo Plus not responding, just reset Alexa settings to default.
- Press and hold the buttons to mute the microphone and lower the volume on your Echo.
- Wait for the ring of light to turn orange. This takes about 20 seconds.
- Once the ring is orange, your Amazon Echo, Echo Plus, or Echo Dot will now be factory reset for you to set up again.
How to reset the Amazon Echo and Echo Dot (3rd and 4th generation) and Echo Sub
In case you have a Amazon Echo or Echo Dot third or fourth generationas well as an Amazon Echo Sub, the steps to follow are the same.
- Press and hold the Action button, located on the top of the device.
- After 25 seconds, the ring will flash orange and then turn off.
- Wait for the ring to light up again and turn blue. The ring will turn off again and turn orange, thus activating the configuration mode.
- Ready. Now, you can choose to set up Alexa again by using the assistant app and following the steps to connect to a Wi-Fi network.
Reset your Amazon Echo Show and Echo Spot
If your devices Amazon Echo Show or Echo Spot are not responding, you can fix their problems with a factory reset to their default settings.
- Press and hold the mute and volume down buttons at the same time.
- Wait until the Amazon logo appears on the screen.
- Once powered back on, your Amazon Echo Show or Echo Spot will show you the initial Alexa settings, in case you want to use it again.
Reset all your Alexa devices from the Amazon Alexa app
Also, Amazon has included a function in its Amazon Alexa app with which we can reset any of our registered devices. So, in case the steps explained above did not work for you, or if you do not find your device in the list, you can follow this alternate route.
- Open the Alexa app on your mobile device.
- Go to the Devices section at the bottom right.
- In the Echo & Alexa area, select the device you want to factory reset.
- Click Unregister. Once you confirm the action, your Amazon Echo will reboot and it will have been successfully factory reset.