Locate your Afore with one of these three tools
You can locate your Afore in a simple way, by calling the number that enabled the Retirement Savings System (SAR) at no cost: 5513285000. There you will have to ask, but it is important that you have the information such as CURP, RFC and Security Number at hand Social.
Another way to know which Afore is managing your savings is by entering to the e-SAR site and choose, in the main menu, the option Locate your Afore. In the same way, it is essential that you have your Social Security Number (SSN) and your CURP at hand, as well as an email account, to receive information.
Finally, the third way to locate your Afore is by downloading the Afore Mobile application on your cell phone. This will not only help you locate the institution that manages your retirement savings, but also serves to consult and update data and make voluntary contributions. Remember that voluntary saving is very important to achieve a decent pension .
Now, if you have already located the Afore where your resources are located, you can call by phone to request that they send you your account statements, among other types of information. You should also know that, if you do not like the Afore that was assigned to you, you have the right to change once a year or even less, as long as it is to move to one with better returns. In this site You can find the phone numbers of the various Afores that exist in Mexico.
What do I do if my Afore does not appear or is in zeros?
There are very specific cases, where people find a part of their account statement in zeros. The majority correspond to the item SAR IMSS 1992 and SAR Infonavit 1992. This happens because, by official provision, since December 2000, the resources for the period from 1992 to 1997 and which were administered by the banks, but were never unified into an Afore, were transferred to a concetradora account. However, it is possible to recover these savings and unify them to an Afore account in the name of the applicant.
To do so, you must request from your Afore the “Request for transfer of SAR 92-97” and sign it, in addition to providing the following documentation:
1. Official identification
2. At least two of the following documents: Forms SAR-02, SAR-03, SAR-04, account statement or any document issued by the bank that administered the SAR 92 account (if you had multiple patterns at this stage, submit a voucher for each pattern).
3. Certificate of RFC issued by the Tax Administration Service (SAT).
4. Birth Certificate.
5. Any document issued by the IMSS where your full name and your Social Security Number appear.
Before starting this process, the Afore must integrate your identification file with your biometric signature (fingerprints), a photograph, an official identification and a proof of address.