He boom of integrating artificial intelligence in services of a different nature seems to be just beginning. While it’s Google and Microsoft who always grab the headlines with Bard and Bing, respectively, they’re far from the only ones. Slack, the popular messaging service, just announce the integration of ChatGPT in the form of an app among its most basic functionsand they have already launched the first beta for users to test its capabilities.
What does this version of ChatGPT offer? According to Salesforce, the company that owns Slack, some of the basic capabilities are summarizing a conversation or creating a draft message. The first you can share with the touch of a button so that the rest of the participants in the channel also have access to it. In the second, you can tell the chatbot the specific tone of the message and much more.
If you want to start testing the possibilities of integrating ChatGPT into your company’s Slack, the company has already launched a waiting list. You only have to register in it and wait for OpenAI to grant you access to all its features, although this could take a few weeks, or even months.
On the other hand, they claim that OpenAI will not have access to the data of the companies that access the ChatGPT app from Slack. Thus, you will not find confidential information about your company among the data used to train the artificial intelligence model, something that has already happened to large companies like Amazon.
Slack also announces Einstein GPT, its alternative to ChatGPT in collaboration with OpenAI
On the other hand, Salesforce has also announced its own generative artificial intelligence, and it comes under the name of Einstein GPT.. This is a collaboration between OpenAI and Slack that will be supported by ChatGPT technology, but will also allow other third-party artificial intelligence to be integrated into the service.
“With Einstein GPT, customers can connect that data to OpenAI’s advanced AI models out of the box, or choose their own external model and use natural language messaging directly in their Salesforce CRM to generate content that continually adapts to the data. and changing customer needs in real time.»
salesforce.com
Every time you want to invoke the functions of this AI, You just have to tag him like any other coworker. To do this, you will use the “@Einstein” and you will automatically be able to write your request to the chatbot.
Slack leaves us some examples of what its Einstein GPT is capable of. For example, generate a lead capture page, and include a registration form. You can ask it to generate information about your accounts, and even provide feedback on how to improve performance. It also allows you to generate responses to customers, create workflows that automate processes and, of course, write code.