Today we are going to see why I cannot send and receive text messages on my cell phone. We will solve this problem with several easy methods to carry out in this simple tutorial.
I can’t send or receive SMS on my phone
The first thing we must do is verify that everything is working as it should. Perhaps these suggestions seem somewhat simple and basic, but on many occasions, we make the mistake of not paying attention to the simplest and it ends up being just that, what causes the problem.
So before continuing with possible more elaborate solutions, let’s first see the simplest ones, in this way we can discard them.
- You have to verify that you have a signal to send and receive otherwise you can check the best signal boosters or coverage for mobile phones. If you can make traditional calls, you shouldn’t have signal problems.
- It is also essential that you make sure that you have a balance to be able to send SMS, check your free balance at Telcel or check your cell phone balance in Peru Movistar.
- The number you are sending the SMS to must be correct.
- Consult with other people who have the same company as you. Sometimes it may be a temporary operator problem.
- I do not send or receive text messages on my cell phone
In case the above was all right, we will move on to the possible solutions. In this aspect, we are going to have to try several because the origin of the problem can be varied. Therefore, not always a single solution is valid for all cases.
Restart the messaging app
- For this, we will have to go to “Settings” from the application box.
- After this we are going to go to “Applications” and here we will have to look for the messages app.
- Click on it and look for the button that says “Force stop”.
- Then restart the mobile phone and check if you can send text messages.
Delete the messaging cache
Something that often happens is that the cache is giving too many problems. This is quite normal for many applications. Just clearing the cache already works properly, to do so, follow these steps:
- The first thing will be to go to “Settings” from the application drawer.
- After this, you will have to go to “Applications”.
- Look for the messaging app and then in “Storage”, you can clear the cache of the application.
- Use another messaging app
Although another app may generate conflicts with your messaging application, perhaps using another you can solve the error quickly. For example: Facebook Messenger can be an excellent SMS messaging app.
Check the SIM card
To do this you will need to have another mobile device, you can borrow it from a friend or relative and check that the SIM is not failing. In many cases, the problem can be this.
It does not necessarily mean that we have a problem with the company in question, perhaps we have tampered with the SIM and damaged it, etc. If it does not work on another device and you are sure that you have enough balance, then it may be a problem with the SIM or directly from the company.
Return network settings to factory defaults
Another thing you can try is to return the network settings to the default settings. Having this wrongly configured it is evident that it will not allow us to send SMS in any way. To do this you must follow these steps:
- We are going to go to “Settings” from the applications.
- After this, we will have to enter “Wireless Networks”.
- Next, you will have to click on “Reset network settings”. This basically what it does is factory restore all the values of the mobile network and Wi-Fi.
Hard Reset of our device
- Finally, if nothing works then we will perform a factory reset of the device by entering “Settings”.
- Then we go to “Additional settings”.
- Next, we are going to “Backup and restart”.
- We finish in “Reset factory values”.
As you can see, there are many reasons why you cannot send or receive text messages on your mobile. They all have solutions.