And it is that according to the association of journalists ProPublica, WhatsApp has a team of workers that reviews the messages of users, although it is important to mention that it only does so when they are reported as abusive and, therefore, does not break the encryption end to end.
However, and according to the investigation, the company has a team of more than 1,000 employees located in buildings in Austin, Texas, Dublin and Singapore, dedicated to examining the messages, photos and videos of the users of the application that could be not complying with the policies, as long as they have been reported by other users.
According to the association’s work, information review employees would use special Facebook software to examine WhatsApp private message flows that have been reported as inappropriate, which does not mean that WhatsApp is unilaterally or systematically breaking the end-to-end encryption.
This means that moderators have the ability to review reported messages when there is a possibility that there is some kind of abuse, which would be far from Zuckerberg’s claims that “WhatsApp messages are so safe that no one else Not even the company can read a word ”.