The COVID-19 pandemic that broke out in 2020 rethought the way doctors and hospitals should care for patients amid the high demand for medical care. Most of these had to evolve to new ways of implementing medicine in a more global context and easy access for people, creating a new hospital system called “of the future.”
Much of this evolution addresses the need for digital experiences for patients, where the creation of clinical records through digital ecosystems ensures that people can carry out their studies, diagnoses and follow-up on treatments in the same place. In this new model of the future, health and well-being continue focused on the patient and the quality of their experience in terms of services.
To achieve this transformation, the hospitals of the future leverage technologies that transform and improve care delivery, patient experience, staff management, operations management as well as hospital design.1 This can be through artificial intelligence (AI)which allows caregivers to spend more time providing care and, therefore, less time documenting it.
This trend is beginning to permeate the hospital ecosystems of Latin America through comprehensive and integrated services, such as the electronic records of their patients, which provide the opportunity to follow up on them in any of the locations where they are located; in addition to being creators of scientific research and health-tech co-laboratories that are nourished by collaboration with experts and researchers in health care and well-being.
In Mexico, hospitals such as Doctors Hospital Auna, Doctors Hospital East Auna and OCA Auna have transformed to be part of this new model of hospitals of the future and intelligentstarting with the digitization of its patients’ data, followed by the use of cutting-edge technologies that allow people to receive specialized treatments in the same ecosystem with the best in medical innovation.
“At Grupo Auna hospitals we have always had a strong sense of focusing all our efforts on the quality and experience of the patient, as well as their caregivers. Today, we have more than 50 emergency cubicles, 45 surgery rooms, as well as 3 wellness centers that help us prevent diseases,” declared Sven Boes, CEO of Auna México.
So you can see a future of healthcare in which the maintenance and improvement of the general well-being of people is the most important objective for society, all of this through a concerted and collaborative effort that includes the correct application of technology, to be able to continue advancing and take advantage of collective learning of the pandemic to achieve the evolution of the approach to health and well-being.