Nor should it be ruled out that it is a conflict for having something outdated. This may mean that we have the system with an outdated version, the game itself or the antivirus. In any case, we could face such an error.
Steps to avoid crashes when playing online
So, what can we do to prevent the antivirus from blocking the Internet when playing online? We are going to give some essential guidelines that we can carry out in a simple way. In this way we will ensure that the connection remains stable and errors do not appear when trying to play.
Configure antivirus
The first thing you should do is make sure that the antivirus works correctly. It may be incorrectly configured, that you have some wrong parameter set and that is why it is blocking that specific game. For example, it may block potentially insecure connections and thus detect that there is danger.
But you should especially take this into account in the case of the firewall. The firewall is the application that mainly blocks connections. Maybe you should create an exception, a rule that allows the game to establish the connection normally and those cuts or malfunctions do not appear.
Update the program and system
Another essential step is update all correctly. Here we must mention the operating system itself, but also the game, antivirus and any program that can interfere. It is essential that we have the latest versions installed and thus ensure that there are no limitations or errors that affect performance.
For example, it could happen that there is a conflict between the antivirus and the system, if the latter is not correctly updated. There may be failures when starting certain applications or games, as would be the case. This leads to connection errors, problems with the Internet flowing, etc.
Beware of game add-ons
Many games allow you to install some plugins and enhancements. They are additional files that can be useful to have more games, play with other users, get functions… But this is not always safe and can cause conflicts with the antivirus. The security program might detect it as a threat and block the entire game.
This does not mean that it will always detect real malware, as these will sometimes be false positives. But it is one more reason why the Internet connection can be cut when playing online and you must take measures so that this does not happen. Ideally, you should control which plugins you install, make sure they are safe and always up to date.
If you are experiencing internet crashes when playing online and have recently installed any add-ons, you may need to uninstall them and see if that fixes the problem. This can avoid such conflicts at the software and antivirus level.
Verify that the firewall is not blocking
If you have a firewalls installed, it is undoubtedly one of the main causes why the Internet connection is blocked. Although it is a very useful program to maintain security, it can cause problems when using applications that connect to the Internet and cause those dreaded outages.
You have to analyze if the firewall is well configured and has not blacklisted this game and therefore blocks it. You will have to analyze the configuration well and, if necessary, add that program to the white list so that it allows connections without problems.
change antivirus
Another point to take into account is the possibility to change antivirus. There are many options available, but not all of them are going to work well. Do you use an antivirus that doesn’t work really well and can continually detect false positives? Maybe you should change to another.
Among the most popular options we can name Windows Defender itself, as well as other alternatives such as Avast or Bitdefender. You should always opt for a guaranteed one, that works correctly to prevent the entry of malware and does not detect those false positives or block connections that are really safe. Avoid trial versions and the like.
Control the VPN
are you sailing through vpn? That may be the reason why the antivirus blocks the connection when launching the game and other applications that need to access the Internet. It may not even be an absolute blockage, but simply cuts appear or the connection slows down.
It is important that avoid free VPNs, since in addition to being a security problem, they do not usually work correctly. This could interfere with the antivirus and cause those conflicts when opening a game. If possible, avoid using a VPN when gaming online.
In short, these are some solutions that you can take into account if you see that the Internet is blocked when you open a game because of the antivirus. It may conflict at the software level or be detected as a false positive and action needs to be taken in order to use it normally.