If you enter sat.gob.mx You will see the Tax Mailbox in the upper right part within a green box. To access it you must have your RFC and password at hand. You can also enter with your electronic signature (e.firma). And ready! You are already inside the María del Carmen González Pineda Tax Mailbox, for example.
The Tax Mailbox is an electronic communication channel between the SAT and taxpayers. Its objective is to send you notifications and communications in an agile and secure manner. Through the mailbox you can also request something from the SAT. You must have two means of contact registered and updated: email and a cell phone number.
He SAT Alerts you when you have an email or SMS message waiting to be read. It does this through an electronic notice. So, you will receive an email in your inbox or an SMS text message on your registered mobile phone, letting you know that you have a new administrative message.
These are the benefits of enabling your Tax Mailbox: Private and personalized taxpayer portal. Reduction of time in procedures that were done in person. Legal certainty in operations. Electronic notifications at any time and place. Timely resolutions of procedures carried out.
You will also receive information about tax facilities and invitations to tax programs; as well as useful information for compliance with tax obligations and procedures. In your mailbox you have access to “My Files” where you can manage your favorite content, among other functions.
Who must enable the Tax Mailbox?
The Tax Mailbox must be enabled by all taxpayers registered in the RFC, except for natural persons without tax obligations or economic activity. For them it is optional to enable the mailbox. In the case of legal entities that are before the RFC with a suspended tax situation, it is also optional. Taxpayers with a “cancelled” tax status are exempt from enabling the Tax Mailbox.
Requirements to enable the Tax Mailbox
- Have an e-signature or electronic signature (legal entities).
- Have an e-signature, portable e-signature or password (natural persons).
- Have at least one email and a cell phone number (up to five emails can be registered).
- Have your password or e-signature at hand, you need them to enable your Tax Mailbox or update your contact methods.
- If you don't have one, make an appointment at CitaSAT to obtain them.
Procedures in your mailbox
In your Tax Mailbox you not only receive notifications and messages of interest, but you can also consult your electronic accounting, as well as your irregularities derived from an inspection act. Right there you can see your returns and compensations. And request an online revocation against a resolution issued by the SAT.
Likewise, there you will find the authorized donees in case you want to request authorization to receive deductible donations. You can also submit your request for authorization to issue electronic wallets for fuel or food vouchers.
Other procedures in your mailbox are loans to Cooperative Societies; as well as the provision of partial construction services for properties intended for residential purposes.
In your Tax Mailbox you will find additional material such as tutorials and frequently asked questions on regulatory aspects, general concepts and registration and updating of contact means. If you have problems with your Tax Mailbox, chat at OrientaSAT to receive help. You just have to enter your RFC and email.