Reasons for the alert
Some units of the Seat Terraco 2023 model have a welding failure in the left rear impact beams, Volkswagen warned through the Profeco quick alert.
What is the risk of failure?
Left rear doors may have been fitted where four of the six impact beam lower connection weld spots are too small.
In the event of an impact on the left rear side, the general resistance of the door cannot be guaranteed, and may cause injuries to the occupants of the vehicle.
In this sense, the affected vehicles will be reviewed and, if necessary, the left rear door will be replaced at no cost to consumers.
How to go to the review of my car?
Through the means of contact of Volkswagen and Authorized SEAT dealers
Telephone: 800 835 7328
Email: [email protected]
To guide those potentially affected, Profeco made available to users the Consumer Telephone Number (55) 5568 8722 in Mexico City and the Metropolitan Area and 800 468 8722 in the rest of the country to address complaints and provide advice.