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Private transportation platforms filed various complaints about high costs during the last month of the previous year.
Users point out that transportation apps are a viable alternative to public transportation or regulatory taxis within CDMX.
Uber has a working partner base of more than 22,800 employees.
Private transport applications have been placed in everyday life quickly and effectively, this business model led by digital applications has earned the trust of the user in a relatively short time, since it came to meet a need that, although competed, offered an improvement in the user experience sought by consumers, which leads Internet users to make comments on networks such as the following “That’s why I prefer Uber or Didi”, pointing out the importance of having an alternative transport over public transport or traditional taxis.
It is estimated that at least within Mexico City there are about 60,000 regulated taxis in operation, which routinely offer passenger transport, which usually costs no more than 10 pesos at departure. , or flag, this price varies, since there are various types of taxi service that have varied exit costs, however, it is estimated that the base price ranges between 8 and 9 pesos, so an Internet user points out that in In a certain part of the city, the base cost skyrocketed, reaching over 13 pesos at the exit, an action that causes discomfort and gender, the reason for the complaint on social networks.
“That’s why I prefer Uber or Didi”, user points out in networks.
Within the social network Twitter, a user points out the importance of having transportation alternatives within Mexico City, because sometimes the cost of services, and their availability generates a mobility problem, it is within of this digital platform that user @ulisesrocu91 comments on as follows: “Hey @LaSEMOVI, @GobCDMX, why don’t you put order in the CDMX taxis? @DiDi_Mexico or @Uber_MEXte”.
hey the @LaSEMOVI @GobCDMX why don’t you put order in the CDMX taxis they all start with 13.49 instead of 8.74 really that later I prefer to order @DiDi_Mexico or @Uber_MEX
– Ulises Rodriguez (@ulisesrocu91) January 18, 2022
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Given the conversation generated on the platform, the account captured within the conversation, the Ministry of Mobility of the Federal District for its acronym (SEMOVI), I ask the affected person to send him a series of information to follow up on the complaint, to which The Twitter user commented the following: “They are the majority of the taxis that pass on axis 1 north at the height of reform to the ring road from 6 to 7:30 pm and they only tell you if you think so, if not take another unit.”
It is worth mentioning that during the last month of the year, social networks registered an increase in the costs of the platforms and therefore in the complaints made, which led users to look for cheaper alternatives that provide a good service, this The act points out the importance of having different alternatives that replace the usual ones in times of crisis.
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