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Rafael Sarmiento has once again turned to social networks to exhibit discriminatory practices now against Restaurante Suntory and Restaurante Shu.
The complaint of poor service through social networks has escalated due to being a highly influential personality.
Rafael Sarmiento has promoted an important activism through social networks to generate culture around autism.
The exhibition of mistreatment by brands to their consumers has shown various incidents on social networks, where the negative actions of which users are victims turn into a terrible background and reveal the various limitations that diners face, especially when it comes to the restaurant industry, as we will see with the case of Rafael Sarmiento placeholder image and the complaint he has made in networks.
The fact has become a terrible precedent for the restaurant industry and adds to a very important phenomenon, in which bad practices within this industry have begun to be reported on platforms with all kinds of bad references (such as the display of Pujol).
Rafael Sarmiento exhibits Suntory
Rafael Sarmiento is a former television host who managed to build great influence on social networks where he has more than 140 thousand followers on Twitter. The data is relevant to understand the impact that a complaint of poor service has against a company such as Restaurante Suntory, a sister restaurant of Restaurante Shu, due to the protocols with which they prevent the entry of diners with different abilities, which is an act of discrimination.
Sarmiento published this weekend that he experienced a shameful act, when the Shu restaurant in Acapulco denied him entry to the premises in the company of the assistance dog of a child with autism.
The influencer assured that Carlos Murillo, who works as manager of the establishment, assured him that he could not accept it despite being a frequent diner of this business.
The complaint was escalated on social networks to Conapred, questioning before the Commission that fights discrimination in Mexico, if the refusal to enter the establishment was legal, despite the fact that the pet was certified and with documents and breastplate. identification, which proved it as a companion animal.
A shame and a shame @shurest Acapulco, part of the group of @suntoryrest he just denied me entry to his restaurant with the assistance dog for a child with autism. According to Carlos Murillo the manager, he cannot accept it.
Several times I came to this place.
Is this legal? pic.twitter.com/dpTspzSHFH– RAFAEL SARMIENTO (@rafalitosarmi) August 22, 2021
Good Morning. I will have a call (surely) with the people of @shurest or @suntoryrest.
We are not going to fight, I do not want a courtesy, nor do I want any employee to be fired. I want to reconcile and create awareness of this and set a precedent for inclusion. Let’s be better and now. pic.twitter.com/Aj9lLntstL– RAFAEL SARMIENTO (@rafalitosarmi) August 22, 2021
This series of complaints became a lousy precedent for the influencer, who this Sunday revealed what the brand’s response could be, ensuring that they were only limited to offering him a phone call.
After warning of the contact that he would maintain with the company, he assured that he does not seek to dismiss workers, courtesies or fight, he only seeks to conciliate and create awareness about the treatment that people with different capacities deserve in this type of establishments.
This is not the first time that Sarmiento has turned to Twitter as a means of denouncing injustices against autistic people. Previously, we reported the public complaint he made against Vicente Fox, after the regrettable pejorative statements against people with this condition, which led to Sarmiento’s explosion against the former president, for stigmatizing a condition of this type in the middle of 2021.
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