Microsoft is a company that is always ahead. Whether in applications, operating systems, among others. It never ceases to amaze your users with extensions and packages that add even more content to your products. With that in mind, today you will see how to reset or recover Office 365 email account passwords.
And, because it is such a good company, most of its users suffer from collapses when they cannot enter some of their emails. This is not for less, since Microsoft uses a system where a single email can be the key for all its programs (even for consoles like Xbox), so losing it is not an option.
Take into account that this tutorial will help you to recover your password nothing else, if you want to restore or recover deleted users and emails, you should look for another guide.
Reset or recover Office 365 email account passwords
The first thing you should know before resetting or recovering Office 365 email account passwords is that they are different processes, so each one has a different method of doing it. Due to this, the explanations will go separately, starting with the one to recover.
This is the easiest, the first thing you have to do is go to the Microsoft home page where you put all your emails, and follow the following steps:
First, write your email and give the option called ” Next “, this will take you to another window where you must enter your password. As you have probably forgotten or lost it, select the section called “I forgot my password”.
You will be taken to another window, where you will be asked for your user ID and you will have to place the characters that will appear in an image. When you complete both things, click on the ” Next ” button.
This will open another section where you must choose between three recovery methods, which are: send email to my alternative address, send a text message and call my mobile phone.
To choose the one you must click on the box that is the method that you have previously configured and confirm. If it is the text or email message you will receive a written verification code, if it is called they will also tell you one, but spoken. Once you have your code, enter it and click ” Next “.
Finally, a tab will open where you must put your new password and confirm it, do so and then return to the home page and enter your account normally.
Reset Office 365 passwords
Now that you have left the first part of the explanation of the question, How to reset or recover Office 365 email account passwords? the second comes, resetting a password.
To achieve this method you must go to the Office 365 administration center, when it is there go to the “Information Panel” which is in the bar on the left side of the screen.
Here select the option called “Reset user passwords”, which will be highlighted in blue on the right side of the screen below the list called “Administrator shortcuts”.
That will send you to the category “Users and groups”, in that section now choose the user to whom you want to reset the password, with that a drop-down panel will open where the option “Reset password” will be pressed.
Once this is done, you will finally reach the last window, where a bar will appear in which you must put the alternative email to which you want to send the new password. In case you want to see it at once without sending it, then disable this option, and click the “Reset password” button.
So you will get a new temporary password once the page reloads, you just have to write it down and that’s it. Now you know how to reset or recover Office 365 email account passwords, you just have to go to your application and start making the changes you want.
Remember that this program also allows you to do other things that are important to take into account, such as how to add a new user to an Office 365 group, how to disable active directory synchronization, among other things.