If you have an Amazo accountny you have problems to enter to her, It is possible that you are trying to access with a wrong password or that the company has made the decision to block your caccount.
In case you have forgot your password, you can restore it by following a series of very simple steps using your email electronic or number phone number affiliated with the account.
In case that your account has been blocked, Amazon will notify you by sending a message to your email next to the reason why they have decided to block your account. If this happens the recovery procedure is not so easy, but that does not mean that it is impossible.
If you are interested in knowing the common reasons why you can’t log into your Amazon account and the possible solutions for these casesKnow that we will comment on it later.
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Reasons why Amazon blocks accounts
If you have received a email from Amazon informing that your account was blocked, puis you should know that there may be different reasons that originated the blockade.
It may have happened due to problems with your credit card, whether this was canceled, unauthorized, or found to not belong to you. In those cases Amazon is very careful, and the same happens when the bank details do not match.
Regarding the products, if you buy many items from the same bank account and you send the products to different locations it is very likely that your account will be blocked. Another reason may be because you tend to return too many products to the company.
At the same time, Amazon does not allow you to lend your account so that a third party can make their purchases or that the shipments arrive at an address that is not yours.
Finally, Amazon may consider block tu account why you do shopping withImpulsive of expensive or too luxurious products.
SIf you do not want your account to be blocked, you must first avoid defaulting with the conditions and politics of the company. Remember that they do this as a method of security.
Is it possible to recover an Amazon account that was blocked?
Although it is possible to recover an Amazon account, this it is not a very simple process. Upon receiving the email informing you that your account was blocked and they explain the reason, you must putGet in touch with the company to solve the situation Y what’s more know your lock status, which can be suspended, denied or restricted.
What can I do to get my account back if the two-step verification failed?
If verification fails in two steps, you must scan your identity document issued by the government for you to send to Amazon. If you can’t scan it, you can also choose to take a photo of it and send it. Note that it may take up to two days for Amazon to verify this information.
What are the most common reasons why Amazon does not allow access to your account?
A one of the most common reasons is that you enter your data wrong, either your password, email or your phone number. In other cases, it is because Amazon may have blocked your account for various reasons. The justification for a blocked account will be sent to your email.
Procedure to recover your Amazon account
In order for you to recover your Amazon account, it is necessary that reset your password. In case you forgot your email, You can also access it by following a series of steps.
If you forgot your password
To reset your password, the first thing you should dor is to enter the platform in the section called “Password help”. There you must enter your email or phone number. This way they can send you an email or an SMS with a temporary password. Enter that password and press “Continue”. As the last paso enter a new password.
If you don’t remember your email
When entering the platform in the section “Help with the password” you must click where it says “Customer Service” and select the specific problem. In this case that of “I can’t login to my account”. You may need to contact the company.