It is no secret to anyone that PlayStation 5 computers are a novelty in the video game console market. Among the most interesting features of this game console is that they have the Wifi 6 system, based on the IEEE 802.11ax standard. Which makes your internet connections more powerful.

Although it has such an advanced development system, the PlayStation 5 is also buggy, like any other device today. Next, we will show you the reason for one of the most common errors on these consoles and of course, how to solve it.

Why do these types of errors occur on the PlayStation 5?

If you have a PlayStation 5 computer, the most logical thing is that you have it connected to a Wifi network To enjoy all its functions without interruptions, it is also very important that you have a session on the PlayStation Network, in this way you can play with people from all over the world or download some games for your PlayStation 5 console, which is one of the most outstanding features of this video game console.

The PlayStation 5 console system has Wifi 6, which means that if your router or modem does not emit a signal from 5 Gigahertz At the very least, there will actually be a connection problem, which is what usually causes these errors to appear on your PlayStation 5.

Once you identify the errors on your PlayStation 5, which in this case are the errors CE-109502-7 and CE-109503-8, you already know that it is a problem with the internet connection. This can be directly related to the PlayStation 5 console or to the router or internet modem to which you have it connected.

If these errors appear on your PlayStation 5 console, you must act immediately, since if this situation persists, your console may have affectations in your system having trouble connecting to a network.

How can you check if the error is really in the console connection?

To confirm that the problem is your PlayStation 5 console, you must bear in mind that you will have to check the same way internet device to which it is connected. To check that the error is in your PlayStation 5 console, follow the steps that we will show you below.

  • The main thing you should do is reboot the internet modem or router.
  • Check that the device to which you are connected effectively has internet and is working correctly. For this you can connect from another device and check its connection.
  • If all goes well with the equipment that provides the internet, continue to go to the settings from the main menu of your PlayStation 5 console.
  • Select the “Network” section.
  • Click on the option “See connection phases”.
  • Click on the “View PlayStation Network Status” option.
  • Check the effectiveness of the internet connection.

internet router

Once you check that everything is working correctly in all these phases, you can check if the errors CE-109502-7 and CE-109503-8 are really from your PlayStation 5 console. An important piece of information is that you carry out this procedure once minimum of two times at different times, since the PlayStation Network sometimes presents failures for maintenance and after this it returns to work normally.

Where can you see what your IP address is to modify it?

If you have errors CE-109502-7 and CE-109503-8 on your PlayStation 5 console and you have already verified that the internet provider works correctly, the signal is stable and you have restarted your console, you should try to solve the problem directly in your PlayStation 5 and this should be fixed changing network settings modifying the IP.

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To modify the IP address of your PlayStation 5 console you must first know what is its frequencyIn order to do so, avoid placing one the same as that of another team, since the change you have made would be of no use. To view the IP address of your PlayStation 5 and modify it, just carry out the following steps.

  • Enter the main menu of the PlayStation 5 console.
  • Select the “Network” section.
  • Click on the “Settings” section.
  • Enter the option of “Set up internet connection”.
  • Press the Wi-Fi network you are connected to.
  • Go to “Advanced Settings”.
  • Select the “Advanced Settings” option.
  • Click on “IP address settings”.
  • Change the option from “Automatic” to “Manual.”
  • View the IPv4 in which you can make the modifications.

It is important that you keep in mind that your PlayStation 5 must be updated with the latest version so you can see and modify your IP address, otherwise you may not be able to view it.

wifi connectivity six

What is the correct way to customize a PS5 IP address?

The IP is a grouping of numbers that works to distinguish an interface connected to a computer that uses the TCP / IP network layer. It is essential to establish the connection between a server and the internet. If the IP configuration of a device is wrong, it will not be possible to establish a connection with any internet network, so if you decide to modify the IP address of your PlayStation 5, it is essential that you do it correctly by following the steps that we show you below.

  • Verify the IP that is free of the router to which you are connected from your PlayStation 5. You can do it by following these steps:
    • From your computer press the “Windows + R” keys.
    • Now, open the command prompt, or, failing that, execute the command “CMD”.
    • Type “ipconfig.”
    • Hit enter.
    • Displays the IP that is not occupied by another device.
  • Go to the settings from your PlayStation 5.
  • Enter the “Network” option.
  • Manually enter the IP that is free.

You must bear in mind that for correctly set a new IP address on your PlayStation 5 you must consider the host address, that is, the subnet and the domain name assigned to the console and add them.

video game console playstation

How can you configure DNS on your PlayStation 5?

DNS is the naming system in charge of translating names capable of human reading, such as the name of a web page, into IP suitable for machine reading, that is, a set of numbers that defines the device that is connected to the internet.

In order to configure the DNS of your PlayStation 5 you must have the “Manual” option selected in the IP settings of the console by following the steps that you will see below.

  • Go to the main settings of your PlayStation 5 console.
  • Select the section of “Net”.
  • Select the “Settings” option.
  • Click on “Configure internet links”.
  • Mark on the network to which you are connected.
  • Click on the “Advanced settings” option.
  • Select “IP Settings.”
  • Change the option from “Automatic” to “Manual.”
  • Place the DNS that you prefer. Some of the most common are the following:
    • Cloudflare and Secondary
    • Google Primary and Secondary
    • Quad9 secondary
    • Open DNS secondary

connection configuration

Is there a way to prevent such errors from reappearing on the PS5?

When the error is from the PlayStation 5 console, you can prevent it from reappearing by you increase the signal intensity of the internet provider to which you are connected, in the same way you must make sure that the signal emitted by this router or modem is at least 5 Gigahertz. In the same way, you must have your PlayStation 5 configured to a 5 Gigahertz signal.

In case the signal is less strong, you can try moving the PlayStation 5 console closer to the router or internet modem or connecting to the back of the PlayStation 5 LAN cable.