The ease that allows Avantel to the management and consultation of services on your website, where the client operates with the service acquired from the comfort of his home or from his work foundations is not seen in many digital platforms that offer on-line assistance of prepaid and postpaid packages.
What transactions can we make from your Avantel account?
There is an extended variety that allows you to make Avantel, from queries to general data, contracted services, analyze billing data; until you see the status of the portfolio and consumption.
Likewise, it facilitates the SIM Card application, as well as purchases of plans and equipment, PQRS filing, IMEI registration, invoice payments and change of plans (prepaid and postpaid).
What payment methods are there for Avantel Postpaid plans?
Avantel prepared structured conditions for Colombians based on the well-being of each client, so that in this way each one of the clients can choose the one that best suits their needs.
Avantel online service
To pay the bills you must enter My Avantel to access with your username and password. While in the menu you have to enter Pay your Invoice. The system gives you the list of the Unique Payment Reference (s) (RUP) that you can cancel. This is how on the screen you can see the invoices pending payment, which are classified in Services and Equipment.
Then select the RUP Number (Unique Payment Reference) corresponding to the invoice you want to pay to validate that the information belongs to your invoice and click the Pay button.
The system will automatically send you to the Online Payment Platform, there you select one of these options: Credit or Debit Card. For Credit Card, fill in the required information and for Debit Card, every customer with username and password must be registered with PSE. You will be sent directly to your selected Bank or Financial entity. When the process is completed, the system will return the Proof of your transaction.
Batolo charging points
The first thing to do is go to the Batolo charging point and tell the operator that you will make an invoice payment. This will ask you for the agreement number, the cell phone number and the amount to pay. The process ends with the confirmation of your transaction where you verify the data on the receipt.
Automatic debit
This is the service offered by banks to execute payments quickly and easily. Automatic credit card debit helps to make payments immediately for the ease of the customer.
To pay with automatic debit The customer must enter his Credit Card, through Online Banking, in offices or by telephone to pay bills automatically with his credit card.
It should be noted that the client must be the bank affiliate in addition to having available credit on the card at the time of payment, otherwise the payment will not be executed, running the risk that unpaid services will be suspended. or pay interest for late payment.
How can you top up your Avantel service?
By prioritizing customer convenience, Avantel creates top-up features on prepaid and postpaid services with just one click. Just as you can check the prepaid balance of other companies, Avantel has two ways to recharge your service balance.
Prepaid Service
In two steps prepaid service can be recharged without creating accountsFirst of all, you must enter Prepaid 4G LTE, then Recharge online (or Recharge here) and enter the information requested such as email, identity document and name of the client. A notification will be automatically sent to the mail, followed by the number to recharge and the amount of pesos to recharge, ending with Next.
It is important to remember that the recharge can be distributed at the customer’s request, either in data, minutes, text messages or for all services. Which means that the company has control, flexibility and savings because With Avantel your recharge lasts longer.
Postpaid Service
To pay the Postpaid service is even easier because sYou just have to choose the package according to the rate you want to pay, where prices vary depending on the speed of MBPS. It is essential that you know how many megabytes your internet has. After choosing the option of your preference, you must click to buy and it will automatically take you to your cart where you will complete the information requested such as your identity document and necessary bank information.