Without a doubt, in any successful organization, communication is one of the fundamental aspects. The way we communicate determines, in a good way, many other aspects such as the culture of the organization, the interactions of the groups and the orientation towards the objectives.
So it turns out that one of the key elements to be developed by all management teams that want to focus on service quality and the establishment of high-performance work dynamics.
communication definition
You can define the communication as the most basic of the functioning processes of any human organization. In addition, it is considered a key tool, since it allows the proper functioning of organizations. Communication is based on the exchange of information between the same or different levels, positions or processes of activity.
In each healthcare organization, communication develops depending on the relationship culture of each of the organizations.
In recent years, communication has changed, at the same pace as world globalization. Thus, it can be said that, today, it is fast, immediate and built on simple messages with the ability to receive equally immediate feedback. Such is the change that it is difficult to understand today’s world without the massive presence of network communication. So much so, that today’s society is called the society of communication, knowledge and immediacy.
Healthcare organizations need to recognize the importance of information sharing
Health organizations must recognize the importance of information exchange and the very configuration that it acquires in each of the health centers. Once a level of quality service has been reached, with which to provide health care. The differential fact is centered on communication styles and the ability to transmit each of the health issues to patients and to society.
Such is the importance of communication in health centers that it should be considered as an essential tool for health managers. The organization’s leaders are responsible for adequately communicating the organization’s strategies and the fulfillment of its objectives will depend on it.