This year the Federal Consumer Protection Office (Profeco) clarified that they cannot check the purchase receipt when leaving a store, and that by doing so the establishment would incur a fault.
At the end of April of this year, Profeco made a call to the National Association of Department Stores (ANTAD) with the aim of stopping the review of purchase tickets in commercial establishments, since this corresponds to an unjustified act of nuisance. for the consumer.
Said measure is contrary to article 10 of the Federal Consumer Protection Law, which prohibits suppliers of goods or services from carrying out practices that threaten personal liberty, security or integrity, under the pretext of registering
Likewise, the agency extended the call to those stores that do not belong to ANTAD.
Why remember it now?
This information once again became a relevant issue for the audience, since recently, the agency closed for three days and fined a wholesale store located in the State of Mexico with a fine of 1 million pesos.
According to the reports, the sanction was caused by “abusive commercial practices” such as checking the merchandise and the purchase receipt of the users when leaving the establishment.
Editorial Team The editorial team of EMPRENDEDOR.com, which for more than 27 years has worked to promote entrepreneurship.