Not recognizing a contact account in WhatsApp may arise as our contact list grows and changes over time. This can be especially problematic if we haven’t set privacy restrictions in our app settings, as we could be sharing personal information with people we don’t know or don’t remember adding.
Under this premise, it is best to delete the contact, since it may not be the person you contacted at the beginning, due to a change in number. In that sense, if what you want is to prevent your data from being exposed to third parties, the ideal is to purge these accounts that you no longer recognize. Therefore, since SPORT I share the steps to follow.
This is what you should do if you don’t recognize a WhatsApp contact’s account
When someone changes their phone number, it is important that you delete that number from your contact book. Because mobile operators recycle numbers, you may have a WhatsApp account misidentified as a friend, but the number now belongs to the new owner of the phone number.
- Open WhatsApp on your mobile device. Make sure you are using the latest version of the app to access all features.
- On the main WhatsApp screen, tap the “Chats” option at the bottom of the screen. This will take you to the list of your conversations.
- Scroll through this section and find the name of the contact who has changed their phone number. You may see their old name instead of the new number.
- Tap the conversation with the contact whose number has changed.
- Within the conversation, click on the contact’s name at the top of the screen. This will take you to the contact profile.
- Now, select the pencil icon or “Edit” to modify the contact information. Then, delete the old phone number and save the changes.
- If you have the contact’s new phone number, you can add them as a new contact in your address book and give them the correct name.
This way you will have successfully deleted the old phone number from your WhatsApp contact book. Now your account will reflect the most up-to-date information about your contacts and you will avoid confusion if the number has been recycled.
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