The nightmare of those who use one laptop everywhere for work or study reasons. Sometimes, the battery collapses out of nowhere and you assume that you will have to waste a day at the technician to find the solution. The truth is that the latter is not necessary if you know how to identify the error in time and solve it without much technical knowledge.
The experts of Acer They understand the frustration of dealing with a laptop battery that refuses to charge. In response to this common dilemma, the company has shared practical and effective solutions to solve this problem.
1. Confirm if it is charging
Before panicking, ask yourself “Why won’t my laptop charge?” It would be wise to first confirm if it is actually charging, without you knowing. How to do this? First, locate the laptop’s battery indicator. Depending on your operating system, the battery icon will show a cable and plug graphic, or a lightning bolt icon in the middle of the battery. By clicking on the icon, you will get more information about the battery, about the power source and the battery charge level.
How to confirm loading in Windows 11?
Click on the Battery icon in the taskbar and a notification will show you whether the battery is charging or not, as well as the percentage of charge remaining available, and the time left until the charge runs out.
2. Check the power outlet
“We know this sounds simple, but before you blame your Acer laptop’s charger for the lack of battery power, check the power outlet,” says Acer. To ensure that the outlet is working properly, we recommend plugging in a phone charger or similar portable device that works perfectly when plugged into other outlets. If there is a problem with the outlet, simply use another outlet and contact a professional electrician to fix it.
If you are traveling abroad, remember that power supplies in different countries have various options for AC voltages and frequencies. Laptops are designed to limit the maximum power that can be consumed, so you are unlikely to overheat it. However, lower wattages can cause several problems, including negatively impacting the charging capacity of your equipment.
3. Check the laptop power cable and adapter
If checking the power outlet does not solve your laptop charging problem, we recommend checking the power cable and adapter next. First, take a minute to familiarize yourself with the components of a laptop charger. Check for physical damage to the power cord; They can fray from regular exposure to dragging on the floor and rubbing against desk chairs. Another cause: sometimes they are bitten by dogs, cats or other pets. If it is damaged, you must replace it.
When it comes to the health of the transformer adapter, it may have suffered physical trauma and in this case there will often be telltale signs such as scratches, cracks and even traces of water or fire damage. After confirming that the cable and adapter have not been physically damaged, verify that everything is set up so that the components are plugged in correctly.
4. Check the charging port
First make sure the charging cable is inserted correctly into the port. Then, if the connection feels loose, try tightening it to align everything correctly. Take a good look inside the charging port with a flashlight, if necessary. Check for debris, dust, or dirt that has accumulated due to environmental factors and may impede the charging process. Cleaning the port is a delicate job and it is ideal to do it with a toothpick or cotton swab.
5. Try another charger
If you have access to another charger that is compatible with your laptop, connect it to the charging port. If this solves the problem, then you know that your laptop is safe and that replacing the charger is a simple and relatively low-cost option.
6. Restart your computer
Another simple, but often deceptively effective “solution” is the old on-off method. Simply restart your computer and see if the battery icon status updates.
7. Update or reset the battery controller
Your laptop’s battery controller is another possible source of charging problems. This manages the general functionality of the batteries. Keeping it up to date is essential to ensure optimal battery performance. Check the driver for updates and restart it accordingly.
How to update battery drivers in Windows 11?
1. Click Start and search Device administrator.
2. Click Open.
3. Click Batteries.
4. Select Control method battery compatible with Microsoft ACPI.
5. Navigate to the tab Controller.
6. Click Update driver and select Accept.
7. Restart your laptop as described in point 6 above.
8. Check for software updates
Software updates are equally important for battery health. While these should update automatically, depending on the settings chosen, you may have to do this manually. For battery driver and software updates, we recommend checking your laptop manufacturer’s website and following the correct steps.
How to check for updates in Windows 11?
1. Click Startselect Settingor use Windows +I to open Setting quickly.
2. Select Windows Update.
3. Choose Search for updates.
9. Check the battery status
How about a battery status report? Windows 10 and 11 can provide you with a battery status report in the form of an HTML file. This one is quite simple to request, by entering a line of code. Don’t wait to perform an autopsy on your battery; check this article to learn how to request the report.
How to check the battery status in Windows 11?
1. Right click Start, Choose Open the command prompt windowthen type: powercfg /batteryreport.
2. The battery report is saved as an HTML file in C:\Users[SU NOMBRE DE USUARIO]\battery-report.html.
10. Too hot inside and out?
Next, let’s talk about heat. Laptop chargers get moderately hot while charging. This is common knowledge and probably nothing to worry about. While our perceptions of heat are subjective, if the charger is too hot to touch, you may need to look into what could be causing this. If the charger starts to smoke, make strange noises, or burn, disconnect it from the power source immediately. As the world enters a period of global warming, batteries will also be affected. Temperatures above 95° Fahrenheit or 35° Celsius will affect your laptop’s battery. We recommend that you keep your laptop in a cooler environment, if possible.
11. Hardware problems
Finally, hardware issues can also negatively impact charging. Make sure you check your laptop for any problems and fix them before throwing in the towel! If you’re not sure what the issues are, read this Microsoft article.
How to run the hardware troubleshooter in Windows 11?
1. Click Start.
2. Select Setting.
3. Click System.
4. Click Solve problems.
5. Click Other troubleshooters.
6. Click the button Execute next to the hardware or device you are having problems with. Your system will automatically run the Windows 11 Hardware Troubleshooter.