Dentistry is the branch of medicine that is responsible for the prevention and treatment of diseases related to the oral cavity and all its components, that is, mouth, gums, teeth, etc. The specialist in charge and licensed to apply treatments in this specific area is the dentist, who is a person who is highly prepared and studied to face any type of situation related to the aforementioned, since they have knowledge of human anotomy, oral histology, radiology, among others.
This branch of medicine has been among us for years, because we all require its services, whether for a specific treatment or a simple routine checkup, but only until recently, has it been promoted in the right way, already that currently seeks to generate preventive and routine awareness, instead of an emergency dental medicine, so it has been necessary for the owners of dental offices to get the batteries and begin to administer correctly.
The administrative role of the dentist is focusing on leadership processes, resource control, social media management and office or clinic management, so it is necessary to create constant strategies to reduce costs, increase quality processes, improve times. waiting and response, customer loyalty, without neglecting the good practice of the processes.
That said, dentists must acquire certain roles in order to carry out administrative and practical objectives, such as:
- Financial role: It is focused on the management of money and its distribution, so it includes the payment of salaries, rents and inputs. This process must be highly structured and organized, so the use of digital tools or management software is recommended to avoid conflicts in accounting from month to month.
This role is very decisive when it comes to making inquiries, since good money management will serve to provide better service to clients, better tools to carry out procedures and return income to profits for the health professional.
- Administrative role: The administrative role of the dentist is based on the management of resources, compliance with regulations, the conscious adaptation of spaces and good communication with patients, that is, it is related to all the management of contracts, licenses, suppliers and contact with customers.
This role is basically to have control, above all, to be able to give a quick and prompt solution to every situation that arises along the way, whether due to business premises, work staff, real estate or conflict resolution with patients.
- Commercial Role: All his life he has told us that what to do is sell, sell and sell, but it is not like that, since it does not matter how many clients you attract or the advertising you place, if you do not provide a quality service, your will never grow. business, that is why greater effort must be invested in customer loyalty, rather than in attracting new ones every day. Focus on making them feel loved and satisfied with your service and this will make them the ones in charge of spreading the word and attracting you more customers.
In addition to a quality service and excellence, the administrative role of the dentist must be focused on having strategic allies in the dental market.