WhatsApp It is one of the tools that many people use to be able to write to someone who is far away or simply to talk about various topics. Through it you can send emoticons, stickers, among others.
But sometimes when we want to use video messages on WhatsApp, We usually press the microphone icon once and it changes to a camera. However, sometimes this does not happen. What could be happening?
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Well so that you stop worrying, here we will tell you why this usually happens, it does not work or if there is a problem in your application.
Why you can’t send a video message on WhatsApp
- There are two possibilities why you cannot send a video message on WhatsApp.
- The first of them is that you have deactivated the option to send a video message.
- To do this, check the WhatsApp Settings.
- Then go to Chats and there activate “Video Messages”.
- In case you have entered any chat and not activated that function, there is a second case.
- And the person you are trying to send a video message to has surely deactivated the previous option.
- That way you will only have to send him a video as you have always done or an audio.
Remember that in order to contact you with WhatsApp in case you have any questions or simply a problem with your Android or iPhone device, you can use this link.
A form will open there for you to fill out all your personal information: including your real name, email, it can be your Gmail or any company, the country where you are writing from, in addition to your cell phone number, which must be accompanied by your country code.
Then you must write your question in the small box in a specific number of characters, try to be quite specific and do not skimp on details that you know can only be resolved in person. When you send it, WhatsApp will contact you through your cell phone with an automatic response so you can chat directly.