Many users of the BBVA Mexico bank have reported the fall of their digital application on Twitter.
There are many comments that highlight that it has already become customary for the bank application to fail, especially every fortnight.
Every fortnight it has become a recurring find among Twitter trends to BBVA Mexico, due to the fall of its service in the banking app, as is the case this Friday, April 29.
Currently, social networks are the window of communication for people around the world, that is why in these spaces they feel free to denounce and expose each problem they have with a brand that consumes their products or services.
In this situation, online banking has become the best tool for people all over the world. According to data from Statista, With the increase in the use of information technologies in the area of finance, the use of banking services has been increasingly concentrated on digital platforms.
Likewise, the statistics platform details that in Mexico, the number of internet banking users has been constantly increasing in recent years, where between 2010 and 2020, the number of people who made online transfers, according to data from the last quarter of each year, increased nearly 42 million users.
BBVA app failing in fortnight?
Many users of the BBVA Mexico bank have reported the fall of their digital app this fortnight of April 29. Through the social network Twitter, Internet users and bank users indicate that they spend hours trying to make their transactions banking but the apps is presenting failures.
Among the comments they highlight that It has already become customary for the bank application to fail, especially every fortnight.
So far the bank has not mentioned anything on its social networks, as it did the last time a similar failure was also reported, which was on April 1 of this year.
@BBVA_Mex what about your app was abusing orientation to open ??? What do you need this for, is it an invasion or what?
– Du Barbosa (@dubarbosafoto) April 29, 2022
@BBVA_Mex how long will it take for your banking to work 🥺😭😭😭
– Areli Barragan (@AreliBarragan) April 29, 2022
@BBVA_Mex the bank is failing a lot!!
— Den Dom (@Denissesdv) April 29, 2022
What @BBVA_Mex does not work in fortnight… pic.twitter.com/yMtlYzFruJ
– Adrian T. (@AdrianPrxx) April 29, 2022
BBVANetcash does not work, it is customary that every end of the month. pic.twitter.com/55bXOSm41P
— Lizeth Cordova (@LizethC59324444) April 29, 2022
It does not let me do anything the portal has more than an hour that I cannot enter pic.twitter.com/NdBFjRAIP1
— EdnaMtz (@Ednamtez) April 29, 2022
Do not miss the beautiful custom of @BBVA_Mex @BBVAre_mx to fail at the end of the month 🤗
– Viviana MN (@VivianaMN30) April 29, 2022
@BBVA_Mex Bbva net cash is showing failures, I can’t make transfers 🤦🏻♀️ at the end of the month
– Verito Hdz (@vverostars) April 29, 2022
@BBVA_Mex It can’t be, the system crashed again?
– Selenedramirez (@Selenedramirez1) April 29, 2022
These complaints show that the digital world is increasingly very important to consumers, which is why brands have that take care of the service and the experience that they provide to their users in each of their applications.
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