Profeco maintains several lawsuits against VivaAerobus for irregularities.
A basic package for Tatiana’s show costs $40,000.
For destruction or loss of checked baggage, the airline must indemnify up to $13,443.
Tatiana Palacios he was enraged with Aeromexico since they lost their bag where his wardrobe came from for his next show in Ciudad del Carmen, in addition to ensuring that the airline gave him a bad service in which the employees are also involved.
Tatiana is mainly recognized for its children’s music, it currently continues to offer shows for events, the costs of their presentations were recently leaked, which are not entirely accessible since their basic package costs 40,000 pesos while a complete show reaches 200,000 pesos.
airlines
Aeromexico It is one of the most popular and most chosen airlines in Mexico since it is the account with the most destinations, it has around 129 while you will fly offers 47 destinations, in the case of Interjet, there are 44 destinations.
In 2021, the airline you will fly transported the highest percentage of domestic passengers in Mexico, reaching a share of 40.96 percent, second place was occupied by Grupo Aeroméxico, with more than 30 percent of passengers.
Profeco on the lookout for the airlines
Many times the airlines do not have the best service with their passengers, so the prophecy He has been on the lookout for irregularities that may arise.
recently confronted VivaAerobus, the head of the Federal Consumer Attorney’s Office (prophecy), Ricardo Sheffield Padilla mentioned that there are several lawsuits against VivaAerobus, Therefore, he asked people to call the Consumer’s telephone number to intervene immediately, in case they are charged for hand luggage, on domestic flights and originating in Mexico.
“Profeco will intervene the first suitcase that they charge, VivaAerobus, above all, but also Volaris and Aeroméxico, although the latter have been respecting the provision well,” Ricardo Sheffield commented in a conference.
Likewise, Profeco also reminded passengers through social networks that they can approach the service modules to report any flight delay or cancellation.
🚨If you were affected by an airline with: cancellation, delay or delay of your flight, come to our modules @AtencionProfeco and assert your rights as a consumer. pic.twitter.com/vgmoZS2Xc5
— Profeco (@Profeco) July 31, 2019
The Profeco also mentioned that for destruction or loss of hand luggage, the airline must compensate up to $7,169, while for destruction or loss of checked luggage the compensation is up to $13,443.
Tatiana gets angry with Aeromexico for losing a suitcase with costumes for a show
Tatiana Palacios shared his anger on his Twitter accountin several videos he expressed his dissatisfaction with the poor service of Aeromexico since they only let half of their staff take the flight, while she and the other half of her staff were closed the door, for which she stated that she will have to travel 15 hours on the road. She also added that the airline employees treated her with a bad attitude and to reinforce her anger, she lost her travel suitcase where her wardrobe was located to use in her next show in Ciudad del Carmen.
My suitcase does not appear, what is really happening? We already gave them the ticket, we already gave them everything, this situation is not possible. I have my wardrobe there and everything for my show tomorrow in Ciudad del Carmen, I’m going to have to order another wardrobe, I’m very angry. Tatiana pointed out via Twitter
it’s not possible anymore @Aeromexico they lost my suitcase 😡 #Aeropuertocdmx pic.twitter.com/Gwu4EtMriY
— Tatiana (@TatianaPalacios) December 20, 2022
Evidently Tatiana is going to take the possible measures with the airline to solve your case, you could file your complaint with the prophecy to expedite the recovery of your suitcase, your case could have a faster solution due to the popularity of the singer.
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