- Lack of punctuality is one of the characteristics that causes the most discomfort in patients.
- When a medical appointment is scheduled in advance, what is most desired is that the start of the service be at the agreed time.
- Due to the high competition that prevails in the field of health, this type of failure can cause a patient to no longer return to you.
Presence within the health area is just as important as knowledge. If any part fails you cannot be a complete doctor. In fact, one of the things that makes patients most angry is facing punctual doctors. Although it seems like a minor aspect, it can actually be the reason why someone does not return with you.
These types of situations should be fixed immediately by the strong competition that prevails within the guild. You just have to observe the constant opening of clinics throughout the country. This is an indication that it is a business that is constantly growing and expanding.
There are care spaces for all types of patients and it is not just about the type of disease they have. There are from those that manage quite high prices that only a small portion of the population can afford to those attached to pharmacies that are quite cheap.
What makes patients angry the most
As with other professions, it is useful to observe the work that other colleagues do to analyze what they do well and what they do poorly. This way you can avoid making mistakes that they make and that cause discomfort to patients.
One of the main ones is treatment offered during consultations. A recurring complaint is when the patient feels that he is treated as if he were an object or robot. The lack of empathy and humanization affects the quality of care and is something you should pay attention to.
Another point that also causes discomfort in patients is when the doctor does not pay attention to you or is easily distracted. More specifically, frequently looking at the phone instead of the patient is a common mistake that you can avoid.
Finally, the unpunctual doctors They also stand out and, in fact, are the ones who cause the most anger in patients. This situation was denounced by a person through social networks. The user @javierarvayo65 stated that most doctors do not respect the start time of scheduled queries.
Most doctors do not respect the appointment time of patients, they almost always see 15,20,30 minutes after the scheduled time, so don’t complain, let’s also see how many patients you see on time.
– FJavier mex (@javierArvayo65) June 11, 2022
The discussion arose because the doctor @ebustilloc He said that patients are often the ones who are late for medical appointments.
In response to this discussion, he added that If a patient is late for a medical consultation, it harms all the others because it causes appointments to be run. Therefore, he indicated that the patients themselves are responsible for not respecting the times.
However, another aspect that must be considered is that there is no exact time for a medical consultation. It all stems from the fact that each patient must be given a personalized service. In addition, it is not the same to attend to a general annoyance than a specific one.
Also read:
The main mistakes doctors make and you should avoid
3 patient actions that make the doctor angry
Why have a biometric system in your office?