To offer correct and complete care to patients, individual efforts are not enough. What is needed is teamwork because everyone’s participation is essential to make a good impression. For this reason, constant training is necessary in all areas, both for medical and administrative staff or any other. This is precisely what led private hospitals to sign an agreement.
What does it consist of?
In this case, the Mexican Hospital Consortium (CMH) and Tecmilenio University they established an alliance. The objective is to generate spaces for training, continuing education and formalization of classic trades that have been carried out for years in the health sector.
The preparation of human resources in the health sector has basically focused on personnel directly involved with clinical care, such as doctors and nurses. Although it is good, it has left aside the non-medical personnel and which is equally vital for the optimal operation of health establishments, such as those in the administrative, financial, or logistics areas.
“Hospitals are complex systems that require a very efficient and effective interaction of all their actors. This training project considers the entire hospital ecosystem, not just the clinical part, and what it does is reinforce the preparation of all those gears to improve hospital services, ”said Javier Potes, CMH general director.
Increase the presence of private hospitals
This agreement comes at a time when patients are migrating from the public to the private sector, a phenomenon accelerated by the current pandemic. This increased demand for private health services is reflected in the data from the 2020 National Health and Nutrition Survey on Covid-19. There it is reported that at the national level, 56% of the population was cared for in private services (36.8% in a private clinic, clinic or hospital and 19.2% in clinics adjacent to pharmacies).
“Until now, much of the training of administrative staff in the hospital sector has been done empirically. The workers come from other industries and later develop in the health area. This has generated a deficit of decades ”, considered Javier Hernández, national leader of health centers of Tecmilenio.
With the above in mind, the coverage of the academic work resulting from this agreement will be multidisciplinary. The aim is to expand to most of the sector that does not belong to the circle of large hospitals or those that are part of the large private chains. While Tecmilenio’s greatest challenge is to provide continuous training to professionalize the administrative services of private hospitals in Mexico.
This professionalization in the hospital sector will also include personnel from areas such as quality control and management. This will contribute towards greater transparency in information and quality indicators, as Mexican society is demanding today.
The number of positions and professional profiles likely to benefit from this professionalization program can reach 85 thousand employees nationwide. It includes the training and formation of warehouse and purchasing personnel; maintenance and quartermaster; nutrition, among others in the hospital sector.
Later, other areas may be included, such as imaging technicians, instrumentalists and laboratory technicians.
The agreement will allow to combine the experience of the 49 hospitals that make up the Mexican Hospital Consortium (CMH), as well as the pedagogical and knowledge trajectory of a university with wide coverage in the country such as Tecmilenio, this with the sole purpose of strengthening the formation and continuous qualification of the students of the Tecmilenio University and of the personnel of the hospitals associated to the CMH.