Users of the Apple Vision Pro They report a new breakdown in the Cupertino giant’s expensive glasses. The glass on the front of the device cracks for some reason that is still unknown.
They say that the crack in the glass is not from an accidental fall or bump while they were wearing them while walking. They claim that the glass, out of nowhere, broke in the edge area, according to some Reddit users who posted the images on their accounts.
A review by El Chapuzas Informático reveals that users who complained to Apple services encountered a gigantic barrier. First of all, for those who had contracted the Apple Care service, the cost of the repair is $300.
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But if you don’t have insurance for iOS devices, the cost of glass repair rises to $800. These faults are not reported by a single user. Several Apple customers complained on social media about their windows breaking in the same area.
This pattern suggests a possible factory defect, which would imply Apple’s responsibility to replace defective units free of charge.
So far, Apple has not issued any official statement regarding the problem. The company is in a critical position, since user trust in its flagship product is compromised.
Since its launch at the beginning of February 2024, the Apple Vision Pro have gone through confusing stages for users. The first days were seen massively on the streets of the United States, in videos that went around the world through social networks.