The giant Walmart continues to make changes to facilitate shopping access for the sensory impaired with the inclusion of a sensory schedule. In this way, the multinational announced the creation of a special schedule for USA and Puerto Rico.
It is well known that Walmart is a company that operates department stores and has numerous headquarters in both the United States and Puerto Rico. For this reason, the retail giant decided to promote a strategy that facilitates the purchase of any consumer who has a sensory disability.
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The changes that will be promoted in the American chain will facilitate the purchase of citizens who have sensory disabilities. Among these main modifications are the presence of televisions with static images, reduced intensity of lights in stores and the cancellation of background music.
Said special hours would go from 8:00 a.m. to 10:00 a.m., local time, every day starting November 10, 2023. In this way, a more friendly consumer habit will be promoted for those with sensory disabilities.
These special hours are designed to create a more inclusive shopping environment for those with sensory disabilities. Walmart itself spoke about it: “During these hours, we hope our customers and associates find the stores a little more relaxing for the senses.”.
Likewise, it was taken into account that it is thanks to the users who were able to take initiative in this inclusion policy. “These changes are thanks to those who shared their comments about how the stores could help them feel at home”they pointed out.
It should be noted that Walmart had previously piloted sensory-friendly hours during the start of back to school. That opportunity, the response was very positive.
This choice by Walmart joins a growing trend among supermarkets and entertainment venues that are adjusting their environments to meet the varied needs of customers, especially the most vulnerable.
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