In a world where artificial intelligence (AI) plays an increasingly prominent role, IBM joins the debate by presenting a study that sheds light on the impact of this technology in the workplace.
Contrary to fears of the total replacement of workers by machinesthe company maintains that the key is how people use AI to enhance their skills and ultimately preserve your place in the workforce.
According to the extensive research, in which they consulted 3,000 executives from 28 countries and 21,000 workers from 21 countries to better understand how AI will shape the workplace landscape in the coming years, encouragingly, 87% of executives surveyed believe that the implementation of AI tools, such as ChatGPT, will result in an increase in the number of jobs, rather than mass replacement.
However, the study does not provide any concrete details on the grounds for this optimistic claim. The central premise, according to computer todayis that AI won’t take away human jobs, but those workers who effectively apply AI will outperform those who don’t.
Figures to take into account
In view of this, the study reveals that approximately 40% of workers will need to acquire new skills to adapt to the entry of AI into the workplace. These abilities may include the ability to use AI tools or tackle tasks that cannot be performed by the AI.
The jobs that are considered the most fundamental and routine are the ones that will face the biggest transformations, with 77% of their incumbents forced to evolve in response to AI. In contrast, in higher roles, such as executives, only 22% are expected to be affected.
The report also acknowledges that certain jobs are at considerable risk of being largely replaced by AI. For example, roles in customer service and the marketing department could be in jeopardy.
For those employees who manage to effectively integrate AI tools into their work, it is expected that they will experience an increase in performance ranging from 15% to 36%. This, in turn, could translate into salary increases or performance-based bonuses.