The Google Play Store is one of the best virtual stores. It is the one that provides all kinds of content to Android users, such as applications and movies, becoming essential for online life. But, not everything is perfect, and sometimes the best ones fail, so today you will learn how to solve the Internet connection problem in Google Play.
Not all that glitters is gold is applied very well in this case, although the Play Store interface is very good, it is not excluded from making the odd mistake, and one of those is the fact that the connection right at the time of downloading an APP or even worse, that it never starts to download in the first place.
However, not everything is the fault of the application, but also of network failures, making it necessary to measure the speed of the internet connection to know if that is the problem.
Fix internet connection problem on Google Play
Straight to the point, the first thing you should know to eliminate or solve this annoying error (which happens to many users in the world), is that there are four options with which you can remedy the problem.
But before getting to these and to give you a bit of context, you should know that the error can be caused by: A location restriction, that is, the application is not available in your area (if that is the case there is no remedy), also due to lack of WIFI or mobile data.
In the same way, due to problems with the Proxy and the VPN or simply due to an overload in the store (a cache error in the data of the same). Therefore, it is necessary to know the differences between Proxy and VPN to work better.
Taking this into account, the first solution would be: How to clear cache of all applications on Android, to achieve this you must go to “Settings” on the phone, then go to the icon that identifies the ” Applications ” section, from there slide to down until you find “Google Play Store” in specific, within the list.
Press it and once inside, click the button that allows you to force the application to stop working and then “Clear cache”, if it keeps throwing the error, you must uninstall all updates from the Play Store (the button that allows this, It’s in this section), and if that doesn’t work either, uninstall it completely.
Then just install it again and voila, this should be able to fix the internet connection problem on Google Play, and if not continue reading.
Other options
In the event that you have not been able to solve the internet connection problem in Google Play with the above, there are still three other solutions as you had previously read.
The first would be to check the date and time since sometimes this nonsense can cause problems with downloads, for this, you must go to “Settings” then “General“, then to “Date and time” and here select the option “Automatic date and time”.
If this does not remedy anything, then go to the next one, which would be to check the connection options, since the Proxy may be failing.
Go back to “Settings“, but this time from here select the “Networks” section, then “Connections and networks”, once here remove the VPNs and configure them again (if you are on a business network you cannot do this).
And finally, if none of the above works, you have to make a much more drastic decision, restore from the factory. If you have a backup and are willing to do so, you must first go to “Settings“, then to “General” and from that point select the “Backup and Restore” section.
Choose the option “Factory data reset” and your phone will return to the state it was when you bought it, this should of course solve the problem of Internet connection in Google Play.
And with that last one, it has become more than clear how to solve your problems with Google, if this problem is causing you a headache, try one by one until finally everything returns to normal and you can use the store again.