- Some estimates affirm that during 2022 Medicine was the area most used by Artificial Intelligence with an investment of 6.1 billion dollars worldwide.
- According to the consulting firm Gartner, since 2019 chatbots are the most used Artificial Intelligence-based tool by companies around the world.
- Within the medical office, technological tools are useful both in patient care and in internal communication.
During the last years the term Artificial intelligence it has become habitual. Thanks to technology, it is now possible to perform tasks that previously seemed impossible. While another of its characteristics is the reduction of time and effort. Although it is not necessary to think of large transnational companies because even in a conventional medical office it also helps to improve work.
In this sense, more and more businesses of all kinds are interested in incorporating this tool among their collaborators. The reason is because it provides the necessary conditions for optimal performance to exist.
In this sense, data from the consultant Gartner point out that since 2019 chatbots are the most used Artificial Intelligence-based tool by companies around the world. They help employees with routine tasks, while the latter concentrate on more complex tasks. The firm even estimates that by 2022, 70 percent of administrative workers will interact with these virtual assistants on a daily basis.
According to the report The Future of Work in Latin America, carried out by the company Runethe most important skills to develop in employees in the region as a result of the pandemic are communication, data analysis, resilience and collaboration.
For its part, Artificial Intelligence improves work within any medical office in various ways. Some of the most common are listed below.
- Improve the recruitment of new talent. This tool has the potential to analyze the work experience, aptitudes and attitudes of the candidates and determine the percentage of compatibility with the vacancy. This ensures that the new talent is the one the practice needs.
- It facilitates decision making. With the data collected and analyzed by tools powered by Artificial Intelligence, decision makers can design new dynamics to make teams more efficient and productive.
- Training. Some practices use chatbot to train their collaborators or in patient care. The ability of these conversational platforms to respond in real time and to interact in a simple and frictionless way is ideal for having conversations.
- They improve internal communication. Artificial Intelligence has the power to transform any interaction into data that is used to measure the level of satisfaction of employees and their opinions on the areas to improve. They also allow communication to flow efficiently both ways.
- Task management. There are tools that help manage tasks and improve work organization. Some of these are in the cloud and are very easy to use. Others like Make me are platforms that are used to plan goals, monitor and measure results individually or as a team.
- Optimization of time and work. Organizing time and matching the needs and resources of organizations is quite a challenge. platforms like Microsoft To Do They help provide intelligent, personalized suggestions for creating or updating daily to-do lists and sharing them with the rest of the team.
- Well-being for work. According to the Global Trends in Human Capital 2021 report by Deloitte, for 80% of organizations worldwide, the well-being of work teams is a priority. For this reason, more and more organizations invest in healthy environments that encourage teamwork, communication and the professional development of employees. For this there are solutions like RescueTimewhich detects periods of procrastination and helps reduce them so that team time is translated into efficient work.
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