Do you have some Procedure earring? If you need to go to the offices of the Institute of the National Housing Fund for Workers (Infonavit) You should know that you can make an appointment, either through their telephone line, Infonatel or the internet.
Right away we tell you what to do to make an appointment with Infonavit. Do not forget that all the procedures of this dependency are free. Likewise, through its website you can check how many points you have, your savings in the housing sub-account, among others.
The fastest way to schedule an appointment at the institute is by phone, better known as Infonatel, just call 55 9171 5050, if you are in Mexico City; or 800 008 3900, from anywhere in Mexico.
They will ask you for the following:
- Official identification (INE or current passport)
- 11-digit Social Security Number (SSN)
- 10-digit credit number or Employer Registration Number (if you are an employer)
- curp
- Contact telephone numbers
- Follow-up sheet (if you have follow-up for any service or procedure)
Remember that the institute provides telephone service from Monday to Friday from 7:30 a.m. to 9:00 p.m. On Saturdays, Sundays and holidays, the service is open from 9:00 a.m. to 3:00 p.m.
The infonatel serves beneficiaries, creditors, pensioners, employers and the general public. Among the benefits are personalized attention through a telephone adviser or through an automatic response system.
In addition, they can give you information and guidance on following up on your requests, procedures, queries, services and clarifications, which means that you will not need to go to the Infonavit offices.
Another way to make an appointment at Infonavit is online, through the My Infonavit Account portal. For this alternative you need to create an account on the platform, only then can you access the service.
The site will ask you to enter your username and password, then you can select the appointments section and follow the steps indicated. The procedures you can carry out in My Infonavit Account are:
- Request, consult and cancel an appointment online
- Review your savings and the summary of movements of your housing subaccount
- Prequalify for a loan
- Check if you already qualify for a credit, or your advance
- See how much you owe to the Infonavit credit
- Review the options to pay a loan to Infonavit
- Check notices of suspension and retention of discounts
- make contributions
- Update or correct RFC
- See your Infonavit points
- Review and obtain proof of the annual tax return
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