In recent years, ecommerce has experienced explosive growth, and with it the risk associated with cybersecurity in digital businesses has become more pressing than ever. The survey Digital Trust Insights 2023 Mexico reveals that nine out of 10 of Mexican companies feel prepared to face these risks in their supply chains.
This is an encouraging fact about the growing awareness of not losing sight of the cybersecurity of our businesses, however, since 2021 Mexico has been the country in Latin America with the highest number of cyber attacksonly behind Brazil.
The sophistication of cybercriminals can be staggering, as they use increasingly advanced tactics ranging from the use of malware and ransomware or even social engineering techniques that can result in the theft of banking details and cloning of websites.
The bad news is that they are not only limited to the digital world; Cybercriminals have also taken advantage of physical processes, such as the packaging of products or the use of phishingto harm less trained personnel in the supply chain.
Cybersecurity in ecommerce
One of the main concerns in ecommerce is data breaches, which includes the loss of sensitive customer information, such as credit card numbers or social security numbers. These leaks affect 1% of ecommerce users worldwide; And to prevent this, companies must implement robust security protocols and constantly monitor for signs of unauthorized access.
On the other hand, attacks phishing They are a common threat in Mexico, incidents that have multiplied up to 10 times since the start of the pandemic. The attacks often disguise themselves as legitimate emails or messages from banks or online stores and persuade recipients to click on malicious links that take them to fake websites, where they are prompted to enter personal information. Users should be especially alert to these tactics.
It is crucial to pay attention to security in the supply chain; The processes of packaging products for shipping are key links in the chain and are also vulnerable. It is at this point that providers must be careful not to damage elements that may contain sensitive information.
Logistics risks
The digital interconnection used to manage inventories can become an entry point for cybercrime, so logistics staff must keep their equipment up to date and stay aware of the risks.
E-commerce is a critical part of today’s economy, but its success and security ultimately depend on the ability of companies and their logistics partners to protect cybersecurity at all stages of the supply chain.
While it is encouraging to see that the majority of Mexican companies feel prepared to face these challenges, we should not underestimate the risks. Cybersecurity is an important priority to protect companies and consumers from the dangers that threaten the online shopping cart and its packaging.
More elaborate cyber attacks
In short, companies must remain alert and be prepared to face increasingly elaborate cyberattacks. Cybersecurity is not only about protecting information online, but also ensuring security in physical processes, such as product packaging, packaging or sealing.
Supply chain protection is critical to maintaining integrity and trust in online shopping.
Rodrigo Cerda Somoza Rodrigo Cerda is a commercial, administration and business engineer, he has focused his career on the technological ecosystem applied to electronic commerce. Within his experience he has participated in different areas, always in search of Fullcommerce efficiency.