With the objective that the Dental Surgeon, in addition to developing his activity with due diligence and suitability. Prioritize ethical aspects in adherence to the norms and rules that govern dental practice, establish adequate communication with patients. As well as that he knows his rights in terms of providing dental health services and those of patients.
The Conamed launches course for the prevention of conflict in medical care aimed at dental care.
Conflict in medical care. Where is the course built from?
According to Conamed, within the actions carried out to carry out this course; The review and analysis of the international background and the published world bibliography was carried out.
In addition to the review of the disagreements presented to CONAMED where most refer to failures by the physician.
Finding that the clinician in most cases does not write down in the clinical file all the indications, against indications, consequences. As well as complications that dental treatment can entail, even omitting the signing of the informed consent.
The foregoing results when the patient files a complaint, since there is no written and signed history that supports prior knowledge of the difficulties or complications that may arise during or after treatment.
Potential patient safety risks
The National Medical Arbitration Commission contributes to resolving conflicts between the population that uses medical and dental services and the providers of said services. Protecting the right to the protection of the health of the population and improving the quality in the provision of medical services and patient safety
The comprehensive participation of dentistry in the public and private health of the country, which pursues above all the benefit of patients. At the same time, the benefit of dentists also has the interest of strengthening the relationship between Dental Surgeons and their patients.
The activity carried out by health professionals requires knowing the basic elements that strengthen the relationship with patients: technical knowledge, empathy towards the patient. In addition to the infrastructure and supplies necessary for care, access to information and its registration.
In addition to the potential risks in patient safety. The review, by the health personnel, of the elements that revolve around the dissatisfaction and complaints of the users of the work they develop and that could generate a complaint towards the personnel is part of the continuing education processes
The course is self-managed online for 24 hours.
It will be from March 07 to 18, 2022 and will have an academic recognition by the UNAM Faculty of Dentistry.
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