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With videos of the huge lines and posts of people explaining what happened, once again the name of Ticketmaster became a trend on this digital platform.
Also, many explained that in the rows of returnees there were many people who were sad about what had happened.
So far, Ticketmaster has not issued any statement in this regard and users have not clarified whether the problem has already been solved.
Social networks have become the communication window for many people, especially to denounce or complain about a brand that they consume and that does not provide them with a good experience, This is the case of various complaints that are registered on Twitter against Ticketmaster for canceling some tickets for the Coldplay concert in Monterrey minutes before the show began.
After two years of the Covid-19 pandemic, the new normality brought with it the opening of stages for concerts around the world, which is why more than 10 concerts by various national and international bands and singers have already been confirmed in Mexico.
One of the most anticipated and that began its international tour “Music of the spheres”, is the English band Coldplay that with 8 confirmed dates and that the first one has already started This Friday, March 25, in the city of Monterrey, at the BBVA Bancomer stadium, he made his fans happy, but some were involved in problems entering the show due to inconveniences with their ticket from the company that sold them Ticketmaster.
Ticketmaster singled out once again on Twitter for mismanagement
Through the social network Twitter, Many fans of the band came to report that their tickets were canceled within minutes of starting the event in Monterrey. that many had already bought months in advance in the media established by the tickera firm.
With videos of the huge lines and posts of people explaining what happened, once again the name of Ticketmaster became a trend on this digital platform.
“This is what you are thinking in the #BBVA stadium shortly after the first @coldplay @coldplaymexico concert begins since they are canceling tickets without any justification! Let’s make this viral because @Ticketmaster_Me has to give a solution! ”, reads one of the publications.
Also, many explained that in the rows of returnees there were many sad people because of what happened and that no explanation or solution was given by the company.
That’s how he has us @Ticketmaster_Me thousands of people outside the concert of @Coldplay from #musicofthespheres. There are hundreds of sad faces returned from the official gate to the stadium, honest faces disguised as sadness for one of the biggest recent frauds pic.twitter.com/5pF7RFYkzC
— SEA 🇲🇽 (@m_aacosta) March 26, 2022
While other fans chose to denounce the ticket company in their publication in the Federal Consumer Protection Office (Profeco), making a mention of the body’s account on the social network Twitter.
All waiting for us to be resolved why they denied us access due to security issues. @Ticketmaster #Coldplay #TicketMaster @Profeco pic.twitter.com/Zjfw8VvSwN
— KELVIN™ . (@KelvinDomGa) March 26, 2022
It is not the first complaint that is registered against Ticketmaster around this concert, as we remember that earlier this month several users accused the company of allegedly “overselling tickets” for this show.
As also in recent months, Tticketmaster has been singled out on a number of occasions, whether it be for failing to refund policies, or for some promotions that do not end up being applied as mentioned in the portals of the page or those of OCESA.
So far, Ticketmaster has not issued any statement in this regard and users have not clarified whether the problem has already been solved.
This only reflects the opinion of the consumer and the conversation that it generates in the digital pulse, Therefore, Merca 2.0 requested the position of the brand in order to tell both versions of the story; however, so far it has not been received. The note will be updated in case of a response.
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