The Bitcoin ATM Maker General Bytes says it is reimbursing its cloud-hosted customers who lost funds in a “security incident” in March that saw their customers’ online wallets hacked.
As Cointelegraph previously reported, a hacker accessed sensitive information, including passwords, private keys, and online level funds on March 17 and 18 after remotely uploading a Java application to General Bytes terminals. The ATM maker detailed the attack in a March 23 incident report.
In a recent statement to Cointelegraph, The ATM maker said it has since been moving quickly to “cope with the situation” and has made the decision to refund its “cloud-hosted customers who have lost funds.”.
On March 17-18th, 2023, GENERAL BYTES experienced a security incident.
We released a statement urging customers to take immediate action to protect their personal information.
We urge all our customers to take immediate action to protect their funds and https://t.co/fajc61lcwR…
— GENERAL BYTES (@generalbytes) March 18, 2023
On March 17 and 18, 2023, GENERAL BYTES experienced a security incident. We issued a statement urging customers to take immediate steps to protect their personal information. We urge all of our clients to take immediate action to protect their funds and https://t.co/fajc61lcwR…
“We have taken immediate steps to prevent further unauthorized access to our systems and are working tirelessly to protect our customers,” General Bytes said. it’s a statement.
It is understood that the hack caused at least 56 Bitcoin (BTC), valued at more than $1.5 million at current prices, and 21.82 Ether (ETH), $37,000 at current prices, to be deposited into wallets connected to the hacker.
According to General Bytes, has thoroughly assessed the damage from the hack and has been “working tirelessly” to improve security measures and prevent similar incidents from happening again..
Along with the refund to affected customers, The ATM manufacturer has also said that they are encouraging all customers to migrate to a self-hosted server installation, where they can effectively secure their server platform using VPN..
“We are investing heavily in additional human resources to help our customers migrate their existing infrastructure to a self-hosted server installation.”
According to General Bytes, the hack did not affect most ATM operators that use self-hosted server facilities.“as these customers use VPN technology to protect their infrastructure.”
The ATM maker first warned customers about the hack in a March 18 patch release bulletin.. As a result of the security breach, General Btyes shut down its cloud services.
“General Bytes takes the security of our clients’ funds and data very seriously. We apologize for any inconvenience caused and remain committed to serving our clients with integrity and professionalism.”
The company is based in Prague and, according to its website, has sold more than 15,000 bitcoin ATMs to buyers in more than 149 countries around the world..
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