The PlayStation 4 (PS4) came on the market 11 years ago marking an important generational leap in the video game industry. Mostly, experienced a significant jump in performance and graphics compared to the PS3, which allowed developers create games with more detailed graphics, smoother animations and more complex environments.
Furthermore, also brought with it a notable improvement in the user experience. The new DualShock 4 controller, with its touchpad, Share button and integrated speaker, provided a more interactive and social experience. On the other hand, it incorporated various additional functions that expanded the entertainment possibilities. The console became a multimedia centerallowing you to watch movies and television shows, listen to music and browse the web.
And all this, without considering Playstation VR.
Not for nothing, PlayStation 4 continues to be one of gamers' favorite consoles, even with the release of PS5. However, like any electronic device, it can present some problems over time. So The guys at Digital Trends put together an updated guide which summarizes the most common console problems along with their solutions, so you can continue enjoying your favorite games for much longer.
1. Flashing lights:
Flashing blue light (blue line of death):
- Problem: This serious issue indicates a hardware failure in the console.
- Solution: Contact PlayStation support. If the console is under warranty, Sony may be able to repair or replace it. If it is out of warranty, the repair could be expensive.
Flashing red light:
- Problem: Console overheating signal.
- Solution: Turn off the console and wait for it to cool down. Place the console in a well-ventilated place. Clean the vents to remove dust. If the problem persists, contact PlayStation Support.
2. Network connection errors
- Problem: Network connection problems are common on the PS4.
- Solution: Change DNS settings. Update the router firmware. Unplug and plug back in the router and console. Forget the Wi-Fi network and connect again.
3. Automatic or failed disk ejection
- Problem: The console's optical drive is not working properly.
- Solution: Place the console vertically. Manually eject the disc. Cycle the ignition. If the problem persists, contact PlayStation Support.
4. Insufficient storage space:
- Problem: The console runs out of space to save games and applications.
- Solution: Connect an external USB hard drive to the console. Change the internal hard drive of the PlayStation 4.
5. Disk reading and application errors:
- Problem: The console cannot read disks or run applications correctly.
- Solution: Cycle the ignition. Reinstall the game or app. Rebuild the PS4 database. Install the latest system and app updates. Initialize the PS4 (remove all data and settings).
6. A game crashes the console:
- Problem: Some games, such as Anthem, may brick your console.
- Solution: Restart the console in safe mode. Rebuild the PS4 database. Update the game to the latest version.
7. The fan makes a lot of noise:
- Problem: The console fan is making excessive noise.
- Solution: Clean the fan with compressed air. Raise the console off the floor. Give the console room for air to circulate.
8. Headphones not working:
- Problem: You can't hear the sound through the headphones.
- Solution: Disconnect and reconnect the headphones. Configure audio settings on PS4. Clean the headphone jack.
Remember, if your PS4 has a serious problem, such as the flashing blue light, contact PlayStation Support before attempting to repair it yourself. On the other hand, some solutions, such as changing the internal hard drive, may require some technical knowledge. If you are not sure how to do this, seek help from a professional.