- Through Business Insider, Apple technicians have released a bit of the conditions in which they work every day
- Apple works with CSAT Solutions, a company that is responsible for carrying out many of the repairs to the Apple company’s laptops.
- For a company the size of Apple, this would be a serious blow to its image and more if this series of complaints are verified
Apple technicians have denounced the terrible working conditions in which they work every day, claiming that it is a “sweatshop”.
When a person enters a new place to work, in general, what they expect is that there is a decent environment to carry out the tasks requested by the company. That at least.
Over the years, we have witnessed stories where big-name companies have kept their workers in conditions that are not commensurate with the quality of the company.
Today it is the turn of knowing the history of the technicians who work for Apple, who, through Business Insider, have revealed a little of the conditions in which they worked every day.
Apple works with a Texas company called CSAT Solutions, which handles many of the repairs to the Apple company’s laptops.
CSAT Solutions was founded in 1992 and is one of the important pieces for Apple. Among its other major customers are Lenovo and Dell.
In an interview with the Business Insider publication, some of the Business Insider workers, both current and former workers, have affirmed that, given the conditions in which they are (or were) developing their work, they are deplorable, even qualifying the company as a “sweatshop”.
Some 10 employees and former employees revealed that they worked up to 13 hours a day fixing devices in a context where the air conditioning was not working properly, which is why the company even asks workers to bring their own fan.
Likewise, noise, telephones and chatting between employees are prohibited; the toilets are not sufficient and they work under an “unpleasant smell”.
Without a doubt, accusations like this put Apple’s image in check, especially when it comes to one of the most prestigious companies in the world; one of the most innovative and creative that, year after year, shows why it is where it is now.
However, the fact that some of the technical employees have decided to speak about their alleged working conditions may have an impact on the image of the company and more if an investigation is carried out and it is concluded that, indeed, the employees and former employees are right.
In response, a CSAT Solutions representative responded to Business Insider about these statements, claiming that “we take the allegations seriously and will ensure that they are fully investigated. We will continue to do everything possible to ensure that our associates have a safe and healthy workplace. We will take immediate action to maintain our high standards if we find a problem. “
Similarly, some of the complainants have confirmed that Apple is aware of the situation, since they have seen some company workers tour the CSAT Solutions facilities.
Of course, this case will have to be followed closely, because, although these statements have been made known, it has not been confirmed yet and, according to what was said by the CSAT Solutions representative for Business Insider, the thorough investigation.
For a company the size of Apple of course it would be a serious blow to its image and more if this series of complaints are verified.
The sales of the company have had an important growth during this 2021, even with the pandemic and the economic blow that this generated in the whole world still around.
By the end of March, the apple company registered an increase of 54 percent, with which it has set a new revenue record during the quarter ended in March.
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