With options for all tastes and pockets, we spoke with Beat Müller, the vice president of Operations in Mexico of Playa Hotels & Resorts, about romance tourism and its recommendations for lovers. Furthermore, how they make the All Inclusive be like a home away from home.
Beat Múller begins by explaining that he is originally from Switzerland, but that since 1995 his heart has been in Mexico. Which is linked to the group’s philosophy: “Everything that is done at Playa Hotels & Resorts is done from the heart.”
Today there are 24 hotels in Mexico, properties in the Dominican Republic, Jamaica and in November the first one opens in the United States. An important expansion in the tourism market, since it was also the first company to achieve all-inclusive in Mexico. Beat even comments that last year there was a 400% growth in the Mexican market.
“Mexicans now prefer to go to hotels with a higher standard to enjoy them.”
First is the guest
Playa Hotels & Resorts, seeks to be consistent with guests, thus offering them a wellness and entertainment experience that they enjoy. “You can always find a quiet place for each person and an activity they enjoy”said the vice president.
Beat explains that Playa’s challenge is to know what the market needs most, that is, the guests. Also that they are visualizing the transformations to continue connecting while creating personalized attention through technology. Lessons that the health crisis left us.
Luxury on vacation
Each person has in their mind what luxury is. Múller expresses it as enjoying the good life. “When I have good wine, good food and good company with excellent conversation, for me it is luxury”. A vision that is combined with the service provided by Playa Hotels & Resorts.
“For me that is the luxury, that the traveler arrives at our hotels and receives this clarity of a natural Mexican cultural service, which is simply beautiful,” says Beat.
romance tourism
In the properties that are in the portfolio of Playa Hotels & Resorts, there are brands for adults that are ideal for experiencing romance. The hotels are quieter, perfect for couples looking for an intimate and magical place.
“Our dinners are spectacular so that you fall in love again,” recommends the vice president, since gastronomy is one of the three pillars of the group.
For example, if you are looking for a place to celebrate your anniversary, your nuptials or just a romantic getaway, the Hyatt Zilara They are hotels that offer a huge and delicious variety of food, because they are larger. Also, if you invite all your friends, they will also have all the fun by the sea.
In Cancun or Los Cabos are spectacular properties for get married with beautiful beaches, gazebos and the right space that adapts to your needs.
Beat Múller reminds us that the experience you have when you return home after a wedding, your vacation or your anniversary is the most important thing, and Playa Hotels & Resorts makes it possible because: “Everything we do, we do it from the heart.”
Nupcias Magazine The leading bridal magazine in Mexico, where you will find all the tips for your wedding.