In a world in which we do everything through our smartphone and the Internet has become an essential tool, for patients, being able to request an appointment online is essential to take care of their health. Before, to request a medical appointment you had to call a telephone or go to the health center, but what is clear is that the new generation of patients is not willing to wait and this means that, for any health professional, Having an online appointment service is a necessity for the following reasons that we will explain to you.
Demand for online appointments on the rise
As we have already said, the new generation of patients is not going to phone to make an appointment with the doctor. Now they want to do it quickly and easily and with 24/7 availability, so the online appointment is the solution for them.
Offers flexibility and availability
An online appointment system allows patients to see the hours and days available on their agenda, so that they can organize immediately. Likewise, 30% of patients seek information about doctors and services outside of normal public service hours. So with an online dating service, they can book with you at any time.
Online appointments reduce absenteeism
Thanks to the online appointment service you will be able to send reminders and visit confirmations to your patients so that they do not forget their appointment with you. In addition, thanks to this system, they will be able to modify the date and time and even cancel the appointment so that another patient can use it.
Get feedback from patients
An online appointment service can also send a reminder to your patients to add feedback on how the visit went. Thus, you will no longer have to tell or request your patients whenever they make a review about your office and the visit.