Due to its employee base, Oxxo is considered the sixth largest company in Mexico.
Good customer service is a fundamental part of creating organic links between firms and consumers.
It is estimated that the Mexican Economically Active Population today exceeds 57.7 million people.
Within the work environment, an important part of each of the workers is their search for conflict resolution, an aspect that can show brilliant solutions, such is the case of what is shown within the Linkedin platform, in which a employee of the Oxxo store took the recognition of the community, for demonstrating her work commitment with the firm, this after a simple but effective advertising made with paper and a marker.
Derived from social distancing, the work culture in Mexico has been transformed, as indicated by the Secretariat of Labor, Security and Social Welfare of Mexicowho warns that “It is a continuous process of harmonization of labor relations to ensure the permanence and development of employment sources”; however, this commitment is to a certain extent a personal decision of each employee, since it goes beyond fulfilling the work obligation. As stated by the firm, Oxxohas a labor base that directly benefits just over 150 thousand families, a figure that places it as the sixth largest company in Mexico, compared to just over 31 thousand 500 employees, registered by the firm Seven-Eleven.
Oxxo shows its commitment to work, with simple paper advertising
Within the national territory, it is estimated that currently the Economically Active Population (PEA), exceeds 57.7 million people, this according to the ENOEso that the active labor base, within the regularity, has the tasks of being representatives of the firm or company that you represent, this under good customer service. As evidenced by the congratulations made by Santiago Mejía Gamiz Digital Marketing Manager, who made known through his personal profile of LinkedIn, the importance of encouraging workers, with the intention that they feel fully comfortable with their activities, fostering bonds of labor commitments which in turn translate into organic bonds between the firm and the workers.
For the workers, what is recognized is their work, results in one of the main motivations for the performance of their workhence the importance that viral stories play within the reality of work, such is the case of the employee of a shoe store, who earned recognition not only from customers, but also from their bosses, this only because of the good attitude shown when take care of a loin that was sheltered from the weather inside the store.
For the vast majority of workers, an important aspect is the recognition of their work, which is why they seek to congratulate an incitement, which demonstrates compliance and work commitment, not only generates personal satisfaction, but also general recognition by the community.
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